BridgeBio Business Operations Manager in San Francisco, California
The Business Operations Manager will be responsible for QED’s day-to-day Human Resources (HR), Information Technology (IT), and Facilities functions to ensure compliance with regulatory standards and company best practices. This is a hybrid position crucial in supporting organization-wide planning, development, and communication activities and ensure adherence to company goals. This position will report directly to the Chief Operations Officer.
Duties and Responsibilities:
Human Resources duties – 50%
Establish and maintain clear, responsive, and accessible HR systems (e.g. employee relations, recruitment/retention, benefits management, onboarding) for employees.
Serve as a liaison between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Serve as a primary point person for employee inquiries and concerns
Serve as primary point person for benefits management issues and needs for employees including: managing benefits, proactively developing resources such as quick guides for benefits and processes; and developing and conducting periodic trainings on HR policies, procedures and benefits.
Manage the annual performance management system, new staff orientation and on-boarding process; staff wellness and recognition activities; and professional development policies and training program.
In coordination with the COO and Finance, manage recruitment efforts, including writing job postings, advertising open positions, reviewing resumes, coordinating and conducting interviews, conducting reference and background checks, and drafting offer letters.
Identify, recommend and implement operational improvements to streamline HR processes and procedures, such as the personnel handbook.
In coordination with HR Business partners, ensure compliance with government regulatory laws. Conduct periodic scan of industry standards and best practices in HR management.
Ensure accuracy and confidentiality of data stored in employee files.
Information Technology duties – 25%
In coordination with IT Business partner, COO and Finance, establish and maintain clear, responsive, and accessible IT systems for staff.
Serve as the IT point-of-contact for staff and provide basic IT support including: computer, email, voice/data communications and set-up for new staff
Coordinate with IT Business partner to create and facilitate orientation trainings for new staff and trainings on new systems and standards.
Manage the development of the company intranet and maintain content, acting as a corporate journalist to highlight news, milestones, events and employees in real-time
Facilities duties – 25%
Lead space planning activities.
Manage outside service providers
Responsible for set-up activities for company events and presentations
Manage landlord relationship for ongoing operational issues
Bachelor’s degree in human resources, business operations, communications preferred; or equivalent experience
3 – 5 years previous experience in a fast paced, growth company
Must exercise a high level of confidentiality and professional discretion
Excellent written and communication skills
Excellent interpersonal skills
Strong functional acumen
Private and public company experience
Excellent planning skills, ability to effectively manage priorities to meet business requirements and deadlines in a dynamic and fast-paced environment
Leadership skills, ability to drive and motivate team to achieve results, ability to influence and inspire action