Qualcomm Technical Account Manager – Staff Engineer in San Diego, California
Technical Account Manager – Staff Engineer
Qualcomm Technologies, Inc. at http://www.qualcomm.com/about/businesses/qct
California - San Diego
At Qualcomm the technical account manager oversees Korea customers (OEM/ODM) product portfolio and manages the technical aspects of the Qualcomm components (hardware and software) that are designed into the customers projects. You will be required to:
support the sales account manager by leading the management of the technical relationships between the customer and Qualcomm’s business units
provide overall project management for the customer project from concept through mass production
for projects under development: drive customer issues to resolution, mitigate escalations and set expectations with the customer by collaborating with engineering on a daily basis
for projects under evaluation: engage with the customer by organizing trainings, reviewing the design concept, gathering project requirements, and analyzing the gaps & risk involved in product commercialization
align customer milestones with Qualcomm’s hardware and software deliverable timeline by collaborating with product and program management
review the customer portfolio on a monthly basis, prioritize customer projects and provide justification for technical support resource allocation
Fluent Korean written and speaking skills required
6+ years wireless industry experience.
3+ years of managing mobile technology related large scale customer projects and relationships
Ability to proactively manage customer expectations to influence customer relations and design decisions
Excellent oral and written communication skills, including the ability to effectively present information to a range of audiences
Program Manager, managing complex technical projects in a SW environment
Experience leading and directing engineers that are in independent functional organizations.
Required: Bachelor's, Electrical Engineering
Preferred: Master's, Business Administration and/or Electrical Engineering
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
- Qualcomm Jobs