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Qualcomm Technical Account Manager – Staff Engineer in San Diego, California

Job Description:

Job Id

T1977204

Job Title

Technical Account Manager – Staff Engineer

Company

Qualcomm Technologies, Inc. at http://www.qualcomm.com/about/businesses/qct

Job Area

Project/Product Management

Location

California - San Diego

Overview

At Qualcomm the technical account manager oversees Korea customers (OEM/ODM) product portfolio and manages the technical aspects of the Qualcomm components (hardware and software) that are designed into the customers projects. You will be required to:

  1. support the sales account manager by leading the management of the technical relationships between the customer and Qualcomm’s business units

  2. provide overall project management for the customer project from concept through mass production

  3. for projects under development: drive customer issues to resolution, mitigate escalations and set expectations with the customer by collaborating with engineering on a daily basis

  4. for projects under evaluation: engage with the customer by organizing trainings, reviewing the design concept, gathering project requirements, and analyzing the gaps & risk involved in product commercialization

  5. align customer milestones with Qualcomm’s hardware and software deliverable timeline by collaborating with product and program management

  6. review the customer portfolio on a monthly basis, prioritize customer projects and provide justification for technical support resource allocation

  7. Fluent Korean written and speaking skills required

Minimum Qualifications

  1. 6+ years wireless industry experience.

  2. 3+ years of managing mobile technology related large scale customer projects and relationships

  3. Ability to proactively manage customer expectations to influence customer relations and design decisions

  4. Excellent oral and written communication skills, including the ability to effectively present information to a range of audiences

Preferred Qualifications

  1. Program Manager, managing complex technical projects in a SW environment

  2. Experience leading and directing engineers that are in independent functional organizations.

Education Requirements

Required: Bachelor's, Electrical Engineering

Preferred: Master's, Business Administration and/or Electrical Engineering

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

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