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ServiceNow, Inc. Principal Software Engineer, Database Systems in San Diego, California

Principal Software Engineer, Database Systems

Location(s): San Diego, CA or Santa Clara, CA

ServiceNow makes the world of work, work better for people. We help our customers automate and improve their operations in three core areas; within their IT teams, with their employees, and with their customers.

The ServiceNow platform not only powers every ServiceNow delivered application but also allows customers to create their own custom applications and solutions. Our goal is to build a high performing, scalable and robust database platform that can support the various workloads our customers deploy.

As our customer base and their usage grows, it is imperative for our database platform to adapt to support different workloads as demanded by our customers. Our database engineering team is responsible for building the core engine which supports these use cases. This includes developing in-memory and on-disk data structures and algorithms, row and columnar stores, networking, query optimization, and execution.

In this team, we are looking for a self-starter with a passion to solve really hard technical and architectural problems working both independently and as a part of a team. If you’re passionate about what you do and are interested in developing solutions that make a difference while having fun, ServiceNow is the place for you!

What you get to do in this role:

  • ‪Be part of a team of super-smart engineers building the next-gen database platform using the latest open source technologies and contributing to open source

  • Analyze and understand performance and scalability bottlenecks in the system to solve them

  • Research industry and academic leading-edge large-scale database innovations to integrate into the ServiceNow platform

  • Further your passion for solving complex problems which provide significant customer value

    In order to be successful, we need someone who has:

  • Bachelor’s/Master’s degree in Computer Science, with an excellent academic record

  • 10-15 years of software development experience

  • Experience coding in C/C++, Go, Python or Java

  • Very strong technical skills with a proven record of architecture & design experience in building large scale distributed databases

  • Ability to handle multiple competing priorities in a fast-paced environment

  • A strong track record of project delivery for large, cross-functional, projects

  • Experience with Cloud Application Development Platforms will be a big plus

  • Excellent written, verbal communication and Inter-Personal skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences

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