Semper Valens Solutions Field Service Technician Level 3 in San Antonio, Texas
Position Details: Field Service Technician Level 3
San Antonio, TX
Field Service Technician
2018-49369( I2TSIII-0098), Level 3
(Ft. Sam Houston) San Antonio, TX
Join the team that operates and maintains the information technology networks for the U.S. Army Intelligence and Security Command (INSCOM). Ensure and support the INSCOM mission through ensuring reliable, uninterrupted availability of Command, Control, Communications, Computers, and Information Management (C4IM) including: networks, hardware, software, engineering, and specialized tools at the point of the customer’s need.
Field Service TechnicianTasks:
§ Provide Tier III support at remote field and garrison sites
§ Perform server and desktop installation, basic cabling
§ Perform systems administration of desktop and server systems connected to local and wide area networks
§ Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions
§ Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations
§ Maintain and load cryptographic devices and keys
§ Perform troubleshooting, maintenance, and repair on many types of hardware and software
Field Service Technician Qualifications:
Skills and Tasks. Complex - develops new concepts and processes. Analyzes root causes and resolves issues. Supports more junior level technicians and specialists in their activities. Can perform all tasks of lower level technicians or specialists.
Leadership/Management. Works individually, actively participates on integrated teams, and may also lead a task, project or team.
Guidance. Requires guidance and direction from more senior level technicians, specialists, and managers only when dealing with new, uncertain situations. Provides guidance to lower level technicians and specialists.
Training and Certifications. DoD 8570 compliance or information assurance certification commensurate with technical objectives and services required within the task order. Applicable software or hardware training and certifications commensurate with the technical objectives, services required, and IT environment specified within the task order.
Capabilities and additional Requirements.
§ Current TS/SCI clearance.
§ Certifications: IAT II or equivalent (ex: SEC+).MTA 98-365, Windows Server Admin Fundamentals
Education and Experience.
HS/GED + 10 years
Associates Degree + 8 years
Bachelor’s Degree + 6 years
Master’s Degree + 4 years
About Semper Valens Solutions:
Semper Valens Solutions, Inc. is a Service Disabled Veteran Owned Small Business (SDVOSB) providing Cost Effective Software and Systems Engineering, Field Support, Training and Full Life cycle Support Management to the DOD community At Semper Valens, our vision is to remain a creative, cutting edge and cost-effective solutions provider where our shared intellect, industry experience, and technology excellence, make a positive difference in our customer's success. Our solutions help bridge the gap between IT and business prioritizations to optimize budgets, risks and operational processes. We search for outstanding technical professionals, hiring at all levels of the experience spectrum; intermediate, journeyman and senior. Consider us for your career plan. Semper Valens Solutions is an Equal Opportunity Employer Semper Valens Solutions, proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with Semper Valens Solutions through its online applicant system, please contact Semper Valens Solutions Human Resources Department at (520) 378-1545. Semper Valens Solutions is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. Applicants have rights under Federal Employment Laws.