Intermountain Healthcare CV Services Internal Process Control Director in Salt Lake City, Utah

Job ID:224323
Greater Salt Lake area

About Us

Being a part of Intermountain Healthcare means joining a world-class team of over 37,500 employees and caregivers while embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: Helping people live the healthiest lives possible.

Our patients deserve the best in healthcare, and we deliver.

To find out more about us, head to our career site here .

Job Description

The Cardiovascular Services Internal Process Control (IPC) Director ensures that implemented Cardiovascular Services policies, procedures, guidelines, and other requirements are consistent with the system standard. The IPC Director communicates when policy does not reflect practice to ensure appropriate corrective action plans are implemented. This position identifies best practices and ensures that these practices are communicated and implemented throughout the system (e.g., Community-based care sites, Specialty-based care sites). The IPC Director provides an effective conduit for field-based caregivers to communicate barriers to implementing system standards related to cardiovascular services policies, procedures, guidelines, and other requirements.

Primarily this position is about developing and maintaining relationships. While having the clinical knowledge and expertise is important and necessary to be considered for the role, the ability to communicate with various disciplines, maintain professionalism under any circumstance, and make business decisions that benefit the organization while maintaining relationships with those that have differing points of view are the key elements of a 5 star candidate.

Essential Job Duties

  • 1. Actively participates in the development and refinement of system policies, procedures, and guidelines pertaining to Cardiovascular (CV) Services.
  • 2. Collaborates with One Intermountain partners to optimize resources on topics related to Legal, Internal Audit, Office of Patient Experience, Regulatory Compliance, Revenue Cycle, Community-based Services, Specialty-based Services, and affiliated providers
  • 3. Develops a systematic approach to monitoring controls and assessing adherence to policies, procedures, guidelines, and other requirements pertinent to Cardiovascular Services.
  • 4. Establishes positive relationships with Cardiovascular services caregivers. Supports caregivers in their functional roles.
  • 5. Ensures information collected during field-based visits is shared with the system Cardiovascular Services internal process control team.
  • 6. Ensures actionable items learned during field-based visits are assigned to appropriate individuals. Ensures follow-up is complete and documented.
  • 7. Works closely with local Cardiovascular Services leaders and caregivers to ensure that appropriate operational responses are followed to completion based on findings from field-based visits.
  • 8. Develops strategies and tactics to recognize front-line team members for best practices identified during field-based visits and to ensure best practices are implemented in applicable service delivery sites.
  • 9. Serves as a liaison with caregivers in Care Transformation Information Systems (CTIS) to enhance electronic health record (EHR) functionality pertinent to Cardiovascular Services.

Posting Specifics

  • Entry Rate: commensurate with experience
  • Benefits Eligible: Yes
  • Shift Details: Full Time
  • Department: Cardiovascular Clinical Programs
  • Additional Details: This position will require travel to all Intermountain Hospitals.

Minimum Requirements

  • Master's degree. Education must be obtained from an accredited institution. Degree will be verified.
  • Working knowledge of cardiovascular services-related policies, procedures, and guidelines.
  • Strong attention to detail.
  • Strong verbal, written, and interpersonal communication skills.
  • Strong data assimilation and synthesis skills.

Physical Requirements

  • Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
  • Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.
  • See and read computer monitors and documents.
  • Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Preferred Qualifications

  • Experience as a licensed or registered clinician in a cardiovascular service area.
  • Formal training in continuous improvement.
  • Experience in an integrated healthcare delivery system.

Please Note

All positions subject to close without notice. Intermountain Healthcare prohibits discrimination on the basis of race, ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran status, disability and/or genetic information.

Additional Details:

Working Hours 40

Primary Work Location Intermountain Medical Center

Expertise Business / Administration

Job Type Full Time

Location US-UT-Murray, US-UT-Salt Lake City