Randstad Customer Service Intermediate level in Salt Lake City, Utah

Customer Service Intermediate level

job details:

  • location:Salt Lake City, UT

  • salary:$15.50 per hour

  • date posted:Wednesday, December 5, 2018

  • experience:Experienced

  • job type:Temporary

  • reference:S_711089

  • questions:jamee.murray@randstadusa.com678/589-8015

job description

Customer Service Intermediate level

Randstad is seeking the ideal candidate to work a contract position with a well-known healthcare company in your area. Please see the details below and apply with your resume.

Starting pay is $15.50/hour

Please note the hours after training below.

Responsibilities:

Primary Responsibilities:

  • Taking inbound calls from consumers

  • Handling and researching issues over the phone

  • Utilizing the computer database to verify and document information

Working hours: 8:00 AM - 4:30 PM

Skills:

Required Qualifications:

  • 1+ year of Customer Service experience analyzing and solving customer's problems, 1+ year of experience in an

office setting environment using the telephone and computer as the primary instruments to perform job duties

  • An education level of at least a High School Diploma or GED

  • Authorization to work in the United States

  • Available to work 40 hours per week anytime within the operating hours of the site

  • Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer

system applications

Education:

High School

Experience:

Experienced

Qualifications:

Soft Skills:

  • Ability to navigate a computer while on the phone

  • Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each

product

  • Ability to remain focused and productive each day though tasks may be repetitive

Physical Requirements and Work Environment:

  • Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other

objects, long periods working at a computer

  • Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity .

Hours: Training will be M-F 8am- 4:30pm MT for 3 weeks. After training candidates must be available to work 1 weekend date per week, hours either Sun- Thur or Tues- Sat between the hours of 6am- 10pm (8 hour shifts)

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.