State of Oregon Deferral Specialist (Admin Specialist 1) in Salem, Oregon

Deferral Specialist (Admin Specialist 1)



Deferral Specialist (Admin Specialist 1)


$16.63 - $22.10 Hourly


Salem, OR

Job Type



Revenue-Property Tax

Job Number



12/20/2018 11:59 PM Pacific

  • Description

  • Benefits

  • Questions


The Oregon Department of Revenue is currently recruiting for one Administrative Specialist 1 positions (Deferral Specialist) to join our Property Tax Division/Support, Assistance & Oversight (SAO)/Special Programs unit in Salem.

These positions are full-time, SEIU represented Seasonal Appointments. These positions are projected to start on January 2, 2019 and end June 30, 2019. However, you will be notified if your termination date is earlier than the date above.

Working hours may be anytime between 7:30 AM and 5:30 PM as business needs require. During peak tax season, scheduled hours may vary.

Duties & Responsibilities

All Deferral Specialist participate in classroom and on-the-job training to learn technical and administrative data to do the following:

What will you be doing:

The duties will consist of but not be limited to the following:

  • Answer correspondence and telephone inquiries related to the Deferral Programs

  • Receive, review, and verify completeness of new applications and Recertification for the Deferral Programs

  • Determine action needed on each account including eligibility verification.

Working Conditions:

Working with constant statutory deadlines. Shifting quickly from one job to another during each day. These duties are performed involving constant use of video/computer terminals, personal computers, and electronic calculators at workstations using repetitive hand and wrist movements. These duties are typically done sitting at a workstation in an open office environment subject to frequent disruptions.

Qualifications, Required & Requested Skills

Minimum Qualifications:

Three years of clerical/secretarial experience which included:

Two years at a full performance level performing typing, word processing, or other generation of documents AND

  • Lead work responsibility OR

  • Coordination of office procedures.

Courses or training in Office Occupations or Office Technology may be substituted for up to one year of the clerical/secretarial experience.

No substitution will be made for the two years at the full performance level.

Desired Attributes:

  • Excellent Customer service skills with both internal and external customers.

  • Ability to demonstrate appropriate initiative and independent judgment on an ongoing basis.

  • Excellent team player skills, including willingness to collaborate and share information.

  • Knowledge and experience in business software including Outlook, Microsoft Word, Excel, PowerPoint, etc.

  • Experience in and understanding of state, local and federal government tax administration.

  • Knowledge of Oregon's Property tax system preferred, but not required.

  • Experience in promoting a culturally competent and diverse work environment.

Additional Information

TO APPLY, follow the "Apply" link above to complete the application online. All application materials must be received by the closing date/time posted on this announcement.

This announcement has supplemental information required for submission. Please see the "Supplemental Questions" section of this announcement. Only complete applications will be considered.

Email Address:

You must have a valid email address to apply for jobs with the State of Oregon. All communication regarding your application and status will be done by email.

If you do not currently have an email address and do not know where to go to get one please refer to our Applicant Help & Support web page and scroll to the Getting Started section. Find the "I don't have an email address. What can I do" question to view information on where you can get a free email account. The state of Oregon does not endorse any particular provider.

Conditions of Employment:

To work for the Department of Revenue you must comply with all income tax laws. This means that the department will check to see if you have filed Oregon income tax returns and made arrangements to pay any outstanding liabilities before offering you a position.

Applicants will also be subject to a criminal history check which may include fingerprinting. Circumstances of any criminal conviction will be reviewed to determine whether an applicant is accepted for employment.

Veterans' Preference:

Eligible veterans who meet the qualifications will be given veterans' preference. To receive preference you MUST attach appropriate documentation as outlined by the Department of Administrative Services at the following website or you may call the Oregon Department of Veterans' Affairs at 1-800-692-9666.

Protect Your Confidential Information:

To protect your confidential information, please redact (black out) your social security number on all documents before attaching them to your application.

Contact Information:

Do you have questions about the recruitment & selection process (i.e, supplemental questions, duties & responsibilities. etc.)? Please contact Heather Parker, Recruitment Analyst, at or 503-947-2507.

Job Reference Number: DOR18-0140

If you have a disability or otherwise require an application in an alternate format in order to complete the process, you may contact us at:

Oregon Department of Revenue

Human Resources Rm. 135

Salem, OR 97301

Phone (503) 945-8547

Fax (503) 947-2047

The Oregon Department of Revenue is an Equal Opportunity, Affirmative Action Employer.

Core benefits

Medical, vision and dental insurance

  • Comprehensive medical, dental and vision plans for the employee and qualified family members

  • $5,000 in employee basic life insurance

Retirement benefits

  • Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)

  • Employer paid defined benefit and defined contribution programs

**Effective November 1, 2016, SEIU represented employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95%. Upon becoming a PERS participating member, SEIU employees pay the employee 6% contribution to PERS.

Paid leaves and other benefits

  • Sick leave earned at the rate of 8 hours per a month with no maximum accumulation

  • Vacation leave earned at a minimum rate of 8 hours per month with accrual rate increases at 5-year increments

  • 24 hours personal leave earned each fiscal year

  • Ten paid holidays a year

The state also provides access to an innovative Employee Assistance Program that offers work-life counseling, along with homeowner, legal and family resources.

Optional benefits

  • Term life (employee, spouse or domestic partner, and dependents

  • Long-term and short-term disability

  • Accidental Death and Dismemberment

  • Long-term care (self and eligible family members)

  • Flexible spending accounts

  • Option to enroll in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options.

The following information describes typical benefits available for employees. Actual benefits received may differ by position or branch of government or be prorated for other than full time work.