Mercy Medical Center Clinton Human Resources Representative PRN Days in Saint Alphonsus Regional Medical Center - Boise, Idaho


ID101_72501 Human Resources

Expected Weekly Hours:



Day Shift

Position Purpose:

At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.

The HR Services Representative is the entry-level job into the human resources job family. Under general supervision, performs a wide variety of support and administrative activities in employee communications, compensation, benefits, employment services, learning services, employee relations and related areas. Responsible for primary administrative support of day-to-day Human Resources operations with responsibilities including assisting employees and public with human resources information and interpretation of policies and procedures, benefits interpretation and administration, assisting public with employment application intake, answering telephones, and greeting and directing customers. Responds to inquiries relating to the ongoing functions of the Human Resource department and assists with department related projects.

Job Description Details:


  • High school diploma or equivalent required.

  • Two years of administrative customer service experience required.

  • Requires general understanding of Human Resource administration, general business operations, administrative clerical operations and working knowledge of business machines.

  • Intermediate skills in computer technology including Microsoft Word, Excel, Outlook and internet web-based applications.

  • Ability to communicate effectively orally and in writing with employees at all levels and the general public, to maintain confidentiality in daily operations, to conduct daily duties in a professional appearance and manner.


  • Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.

  • Understands the medical center’s employee benefits programs in sufficient depth and breadth to assist employees with eligibility, plan features, and problem resolution.

  • Maintains job description library for open positions. Assists job candidates, both internal and external, in completing job application and assist employment staff with follow-up duties as requested.

  • Assists employees with location and interpretation of policies via Intranet.

  • Answers telephones and greets and directs customers in a professional and courteous manner.

  • Assists with department related projects as requested.

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.

Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.

Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit at . You can also follow @TrinityHealthMI on Twitter.