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Cisco Pre-Sales Systems Engineering Manager for US Commercial Virtual team in RTP, North Carolina

Pre-Sales Systems Engineering Manager for US Commercial Virtual team

  • Location: RTP, North Carolina, US

  • Additional Location(s) Salt Lake City, UT

  • Area of Interest Engineer - Pre Sales and Product Management

  • Job Type Professional

  • Technology Interest *None

  • Job Id 1273579

Why you'll love Cisco

Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything, from entertainment, retail, healthcare, and education, to public and private sectors, smart cities, and everyday devices in our homes. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What You'll Do

Are you driven? Always stepping up and taking initiative? Do you have a people, customer, and industry focused technical sales background with overarching knowledge of Cisco, its partners, the market, and the industry? Do you enjoy collaborating with Sales Leadership (VP, OD, RM, etc.), Technical Leadership and extended teams to create and align technical and business strategies to drive revenue growth in territory? Do you want to drive organizational culture and resource readiness to align with Cisco and territory strategic goals? Do you enjoy proactively mentoring and leading a high-impact team to continually seek innovative methods for improving organizational performance? Can you help meet strategic territory revenue goals through programs, creating and managing a budget, and overseeing important territory-level activities? If so, we invite you to apply to the Systems Engineering Manager role for our US Commercial Virtual sales teams. In this role, you will help:

  • Work strategically with our USC Leadership team to develop strategies and execute programs in support of territory goals.

  • Analyze metrics to provide keen insights into trends in the business, marketplace, and industry

  • Monitor and measure team progress against business plan and recommend changes as needed

  • Interact with field stakeholders to align our vision and strategy to the local region

  • Lead multi-functional projects within area of responsibility

  • Actively seek feedback on the teams and your own contributions; recognize capabilities and take initiative to continually improve

  • Advocate for continual improvement in customer experience to increase brand loyalty for Cisco

  • Understand drivers of customer satisfaction, strive to improve customer experiences and maintain and monitor high levels of customer satisfaction in assigned territory.

Who You'll Work With

You will be working with Cisco directors, regional managers, account managers, systems engineers and partners to plan sales strategy, drive programs and initiatives, and continually improve the customer experience in order to drive loyalty to Cisco.

Who You Are

You have experience in developing knowledge of business economics and trends of various industries and vertical markets, and how Cisco solutions add financial and strategic value.

You know how to establish collaborative relationships built on trust and commitment and develop relationships at multiple levels within the business and customer accounts. You will have an understanding of internetworking industry trends, including new products and solutions, as well as the product and solution landscape

  • Servant Leadership mentality

  • Develop team members’ capabilities in support of individual career goals and team objectives

  • Drive account and resource planning for region and actively collaborate with sales leadership to track plans and course correct as necessary

  • Drive business results.

  • Communicate a clear vision and strategy that inspires and empowers the team to execute within a common framework

  • Able to get things done without direct line authority; able to exercise personal influence and resolve conflict

  • Translate Cisco's vision for the future into a compelling value proposition for the team

  • Build the capabilities needed to deliver the team's short and long-term goals, including identification and development of a strong pipeline of the best talent from both internal and external pools

  • Support team members by providing transparency and information during organizational changes

  • Clearly and succinctly convey information and ideas, including experienced executive communication and presentation skills.

Our expectations for this role:

Typically requires BS/BA (EE/CS) or equivalent with 7 -10+ years related technical sales industry experience and 1-3 years management experience (or demonstrated leadership of technical teams within Cisco)

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.