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Wallis Companies (Wallis Oil; Wallis Lubricant; Wallis Transport) Sales Associate - Rock Hill - Mobil On the Run in Rock Hill, Missouri

SUMMARYSales Associates are responsible for providing customers with an exceptional buying experience.i Sales associates are also expected to operate each shift efficiently, within company policies.i The term Sales Associate applies to positions of first, second, third shift employees, full or part time and this position reports to the store manager.RESPONSIBILITIES BY COMPENTENCY: (*denotes an essential function of the position)Business Results Orientation*Account correctly for all cash income including but not limited to: register fund, credit/debit cards, lottery/lotto, car wash sales, vacuum income, etcMaintain a clean and visually appealing convenience store, including lot and bathrooms*Ensure all vendors are checked in according to company policy and complete all transactions through register according to company policy.*Follow the work schedule as posted and reporting to work on time*Post hours worked on the computer accurately and sign all necessary documentationEnsure store merchandise is properly stocked on shelves and in coolers*Maintain regular attendance and follow designated safety practicesPerform other duties not listed as requiredCommunication*Ensure all communications with customers, suppliers, vendors, co-workers, etc is professional and appropriate*Advise store manager of any personnel situations, customer situations, safety accidents or policy violations that would have an adverse effect on store operating performanceEnsure store manager is made aware of all sales, cash or operating discrepanciesAdvise store manager on any special customer requests or product shortagesCustomer Service Orientation*Greet all customers in a timely and friendly manner*Deliver exceptional customer service which includes going beyond the call of duty for customer assistance and knowing as many customer names as possible*Report to work in accordance with company uniform and appearance standards*Exhibit a professional, customer friendly and helpful attitude while on the job*Execute a complete transaction which includes a suggestive sell as well as counting back the customer's change*Offer each customer a proper close by thanking the customer or asking the customer to return*Suggest company or store improvements that will enhance customer serviceUtilize all company programs to the fullest extent to provide full satisfaction to customer and make customer recoveries when necessaryDeveloping TalentOffer assistance, support and feedback to other team members*Set an example that is aligned with company's mission statement for other employees to followStrive to continually improve own performance and performance of the store as a wholeComplete training required for certification of a Sales AssociateSafetyAttend and participate in safety meetings*Work diligently to correct safety deficiencies in a timely manner*Complete safety training required for this position*Follow all safety policies and procedures*Inform Supervisor or Manager of unsafe conditions and behaviors, and recommend how to correct or eliminate them*Report all work-related injuries immediatelyCooperate with the medical provider, and follow the treatment plan and Return-to-Work ProgramWork to avoid preventable accidentsTechnical Expertise*Run the cash register and complete all necessary paperwork efficiently and accurately*Adhere to all city, county, and state age restricted product regulations and laws as well as all health department regulations*Complete shift cleaning checklist on every shift, including inside and outside responsibilitiesPerform regular maintenance checks to ensure proper performance of all equipment*Follow all company cash handling, safety and security policies and procedures*Follow proper vendor check in procedures*Develop and maintain knowledge of how to change gas prices after receiving information from Manager or Territory ManagerSUPERVISORY RESPONSIBILITIESThis position has no direct reports and this position reports directly to the Store Manager.QU

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