Focus Services Customer Service Agent in Rock Falls, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/6211459 Job DescriptionNEW FLAT WAGES!$10.00 DURING TRAINING$11.25 AFTER TRAINING + BONUS$11.50 AT 6 MONTHSHAVE WEEKENDS OFF!JOB SUMMARYFocus Services is seeking motivated, dependable individuals to join our team as Customer Service Representatives. Our Representatives enjoy working in an exciting environment that offers excellent advancement opportunities, competitive salary, and a comprehensive benefits package.Come grow and challenge yourself with us and discover your full potential.DUTIESRepresentatives are responsible for fielding customer inquiries and providing excellent customer care. Our reps work to increase sales by giving customers a free account review while exploring additional offers available to the customer ensuring them the best package at the fairest price.QUALIFICATIONSProficient PC and keyboarding skillsSkill to communicate effectively with customersAbility to handle a high stress environmentWillingness to work in a fast pace work environmentAbility to multi-taskMust pass a Background and Drug testPERKSEarn extra for your hard work - We pay performance bonus!Back to School - Tuition reimbursement & Scholarship opportunities!It's always better with food - We have monthly cookouts & fundraisers and agents who qualify can also receive free lunches!Be part of something special - We sponsor several local nonprofit organizations. We also have an in house giving tree for our employee's families during the Holidays. Together we make a difference!Get Recognized - We reward our team players with sales bonus, prizes, employee of the month awards, quality awards, etc!ADDITIONAL BENEFITSHealth Insurance, Dental Insurance, Vision Insurance, Life InsurancePaid Time Off, Paid HolidaysEmployee DiscountsEmployee Assistance ProgramOn the Job & Continuation TrainingProfessional Development & Advancement OpportunitiesReferral ProgramsFor more information visit us at www.focusservices.comJob Types: Full-time, Part-timeSalary: $11.25 /hour