Palo Alto Networks Resident Engineer - Saudi Arabia in Riyadh, Saudi Arabia

This is a highly technical, hands-on team responsible for developing and maintaining an expertise on Palo Alto Network products and solutions deployed within our customers' organizations. Our professional services engineers and resident engineers are our subject matter experts, responsible for working directly with client personnel and project teams.

The Resident Engineer (RE) will provide expert support, analysis and research into complex problems and processes relating to deployed Palo Alto Networks equipment. The RE will function as the Palo Alto Networks products Subject Matter Expert (SME) and will interact directly with the customer's personnel. The RE will serve as the technical expert on executive-level project teams within the customer providing technical direction, interpretation, and alternatives. The RE contributes to the development of new principles and concepts, works on unusually complex technical problems and provides solutions which are highly innovative and ingenious. This is a highly technical, hands-on role and the RE will be required to develop and maintain an expertise on the products and solutions deployed within the Customer's network.


  • Work full-time at the customer site for a period of 1 year (minimum)

  • Analyze logs and events from the solution and provide threat analysis reports

  • Build custom security policies and application signatures

  • Interact with the Palo Alto Networks TAC to troubleshoot and diagnose cases

  • Mitigate web-based threats in a timely manner

  • Maintain the Palo Alto Networks solution and provide guidance on code upgrades, etc.


  • Excellent written and verbal communication skills.

  • Minimum 5 years experience with IDS/IPS solutions and technologies

  • Minimum 3 years experience managing security solutions in large environments

  • Extensive knowledge of different security threats

  • Strong understanding of core Internet protocols and applications

  • Detailed technical experience in the installation, configuration and operation of high-end firewall appliances, ideally Palo Alto Networks products

  • Strong TCP/IP networking skills

  • Ability to effectively manage many different tasks simultaneously.

  • Extensive background in internetworking, LAN, and WAN technologies required.

  • Education: BS/MS or equivalent experience required

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