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SunTrust Banks Regulatory BankCard Compliance Control Manager in Richmond, Virginia

Req ID: W462553_Richmond, VA

Job Description

This position can be based in the following cities: Richmond, VA. or Atlanta, GA. or Orlando, FL.

The Compliance function supports the development and maintenance of a strong regulatory compliance culture by working closely with the Business, Legal, Risk, and Audit functions and providing expertise on regulatory compliance matters.

The Compliance function also develops and maintains practices to identify, measure, manage, and remediate regulatory related risks for the bank.

This position is part of the Consumer Compliance team and has responsibility for compliance oversight of the BankCard organization.

Among other things, this role will work in partnership with the line of business to manage compliance risk by providing day-to-day Compliance support, while also supporting large-scale strategic initiatives.

The role is responsible for regulatory management, review of policies and procedures, oversight of third-party relationships, analysis of actual and emerging risks, issue management, as well as monitoring and risk remediation strategies.

The incumbent must be able to build strong relationships and coordinate with the business and other risk partners while providing effective challenge.

Example areas of responsibility include:

  • Regulatory & LOB Subject Matter Expert - Monitors regulatory compliance developments, ensuring that impact is properly evaluated, and that any required actions are developed, implemented and communicated to ensure adherence as required.

  • Works with Legal to obtain legal interpretations as required.

  • Advises LOB Management on federal and state regulatory issues and works with management to maintain and strengthen compliance and adherence to policy.

  • Assists with regulatory examinations as needed and appropriate.

  • Project Involvement – Participates in discussions around and assesses risks arising from significant changes in business processes or work flows, and changes or additions to operating systems.

  • Supports business initiatives by participating in the tactical development of the initiative’s compliance and operational process and by analyzing initial and ongoing results of an initiative’s rollout compared to original plan.

  • Involvement includes, but is not limited to, project team participation, post-project support and incorporation into the Compliance QC review process as appropriate.

  • Compliance Monitoring – Build and document methodology, and provide oversight to quality control reviews that confirm to management that processes, procedures, and controls are effective and working as designed.

  • Develop plans that are risk based and take into account the risk and consequences of non-compliance, the results of previous testing, audits, examinations or other reviews.

  • Work with businesses to assemble action/remediation plans to address deficiencies.


  • Bachelor’s degree in Business, Economics, Finance, or Accounting, or an equivalent combination of education and work experience.

  • 4 years supervisory or management level experience.

  • Demonstrated working knowledge of standard compliance concepts, practices, policies and related state and federal laws and experience with regulatory agencies, requirements, and/or regulatory compliance.

  • Detailed oriented and strong analytical skills, requiring the ability to access and analyze actual and emerging risks within moderately complex Functions/LOB’s.

  • Strong communication skills, both verbally and written.

  • Effective influencer at all levels of executive management in order to ensure that key initiatives receive the appropriate attention.

  • Shows ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to relationship.

  • Ability to perform multiple tasks in a fluid environment, and to work both independently and as a team member.

  • Demonstrated experience with regulatory agencies, requirements, and/or regulatory compliance.

Preferred Requirements:

  • Experience in the financial services industry within audit or compliance; Project management skills.

  • Ability to work within a matrix organization

Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

To review the EEO Poster, copy and paste the following link into your browser: http://www1.eeoc.gov/employers/upload/eeocselfprintposter.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA_508c.pdf

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