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Capital One Payroll Systems Analyst in Richmond, Virginia

West Creek 2 (12072), United States of America, Richmond, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Payroll Systems Analyst

Are you interested in joining a team of leaders whose goal is to enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Do you want to work in a business-casual, collaborative environment where your contributions are recognized, successes are elevated and effort is rewarded? Here at Capital One we bring a data-driven approach to everything that we work on. If you have a passion for analyzing big data, solving complex problems, and want to be part of a winning team, then this is the job for you.

We are hiring a Systems Analyst to support our Payroll Team. The Payroll Systems Analyst will be responsible for leading ongoing system requirements management, regression testing, and business process changes, as well as projects related to Workday, Salesforce, and downstream systems impacting payroll processing. This role will also be responsible for data analysis, driving process improvements, analyzing system configurations, and supporting our payroll, absence and time tracking production teams.

Responsibilities :

  • Testing and release lead for Workday releases that impact the payroll, absence, and time tracking (including weekly Workday service releases and semi-annual Workday feature releases)

  • Partner within HR Technology (HRIS) Team to request changes and regression test system configurations

  • Proactively recommend process improvements to rethink existing configurations and creatively find solutions to unique problems

  • Analyze incident data to identify impacts to our team and make recommendations on resolution and root cause analysis

  • Create and/or validate processes associated with organizational needs

  • Build and/or maintain tools create outside system such as Microsoft Excel Macros and G Suite (Google Apps) Scripts

  • Solve or proactively improve configuration issues either from both bug fixes and enhancements, including testing and documentation of changes

  • Point of contact for production support for operation team in issue resolution and troubleshooting

  • Actively participate in daily huddles / stand-ups

  • Maintain open communication with cross-functional and partner teams

  • Special projects and/or other responsibilities as assigned

Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 1 year of experience in information technology or data analytics (can include college coursework)

Preferred Qualifications :

  • Bachelor’s Degree in Information Technology, Data Analytics, Business Analysis, Accounting, Statistics, Business Administration, Economics, Finance, or Human Resources

  • 1+ years of experience in Systems Analysis, Information Technology, Data Analytics, Compensation, or Finance

  • 1+ years of experience with Workday configuration or system administration

  • 1+ years of experience working with Microsoft Excel and/or G Suite (Google Apps such as Docs, Sheets, Slides, etc.)

  • 1+ years of experience with Visual Basic for Applications (VBA) or Google Apps Script

  • 1+ years of experience with SAAS configuration

  • 1+ years of experience with Agile methodology or Business Process Management (BPM)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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