kalio Director, Sales Force Analytics in Richmond, Virginia

Description The Director, Sales Force Analytics will set the strategic direction for and lead a team accountable for delivering sales operations effectiveness and excellence in support of the Commercial organization. This critical role will focus on delivering analytically-driven insights to sales leadership and the sales field force on the results and drivers of commercial performance. This role will also partner closely with internal customer groups across kaleo to understand their analytical requirements and balance immediate demands with future capabilities needed to deliver the kaleo business unit goals.The Director, Sales Force Analytics will provide expertise and thought leadership in understanding business performance, defining KPIs, forecasting, supporting field leadership and leveraging internal and external data assets to make better data-driven decisions.Essential Functions:Provide leadership and support to the sales operations teamEnsure deliverables to internal customers are accurate, complete and timelyProvide insights into business performance and recommendations to internal customers at all levelsLead support effort for strategic initiatives and projectsAct as the trusted customer service representative/liaison to other departmentsHire, develop, coach and challenge team membersCommercial organization analyses including sales force sizing, alignment and call planning and targetingOperationalize KPIs and metrics through centralized data platforms (Tableau)Assessment of Sales Reps by tracking various key metrics (sales, call data etc.)Responsible for identifying opportunities for improving salesforce internally and informing solutions to drive field impactMaintain proper governance around IC plan documentation including approvals and version control processes. Creates and delivers periodic training and sales force communications to foster a greater understanding of the IC plans. Provide ad hoc analyses as necessary to support senior management and internal stakeholders.Deliver Incentive Compensation reporting and payouts accurately and timely, partnering with Finance to ensure alignment on budgets and payrollLead customer targeting efforts, partnering with business units to provide to Field users quarterlyAssess effectiveness and impact of targeting effortsMaintain and enhance Sales Operations Systems: Veeva (CRM, digital sales aid, email campaign management, sample management)Position Requirements Bachelors in business, economics or related discipline, MBA preferred10-15+ years of relevant experience in progressively challenging environmentsPrior experience managing and mentoring junior team membersStrong analytical skills and ability to break down and solve business problems quicklyCollaborative and flexible attitudeProject management skills to plan and execute small scale initiativesExperience with pharmaceutical industry preferredAbility to manage complex projects and resolve complex issuesStrong interpersonal, leadership, and project management skillsAbility to communicate with all levels of organization with confidenceAbility to multi-task, work under pressure and meet deadlinesExcellent verbal, analytical, organizational and written skillsAbility to exercise sound judgment and make recommendations based on accurate and timely analysesHigh level of integrity and dependability with a strong sense of urgency and results oriented