BAE Systems Application Operations Analyst & Developer in Reston, Virginia
The Application Technical Analyst / Programmer will work within BAE Systems Enterprise Shared Services - Information Technology s (ESS-IT) Application Solutions organization supporting the application portfolios for a variety of customers covering their various functional areas (e.g. Finance, Human Resources, Audit, Procurement, Legal, and Business Development). This position, under general supervision, will be primarily responsible for Customer Support and Operations and Maintenance (O&M) of multiple applications. Specific responsibilities will include application user support and troubleshooting, operations, maintenance, and enhancement of applications, system to system data interfaces, and Commercial off the Shelf (COTS) integrations, as well as some new custom application and interface development and COTS installation, configuration, and integration opportunities. Additional O&M responsibilities will include system operational and security monitoring, resolution identification and testing, deployment, compliance and adherence to incident, change, and configuration processes, and producing / maintaining documentation. This position will have interaction with customers and technologists at all levels including management.
Technical Analyst Role
Resolves routine user and system issues and problems, resolves most incident tickets escalated to them.
Troubleshoots and provides diagnostics and maintenance of supported systems
Monitors system processes to note problem execution or errors and initiates corrective actions
Reviews, analyzes, evaluates and modifies current systems to determine improvements and make recommendations.
Assists with testing of new releases of software, vendor modifications, upgrades and patches.
May serve as system/tool administrator.
Communicates and coordinates with vendors to resolve technical issues.
Assist in the development of user guides and manuals for system users. Assist in training users as needed.
Perform other related duties and responsibilities as required.
Designs and develops changes and enhancements to supported systems as well as some new systems to meet functional needs and improve efficiency and effectiveness of the business in coordination with business customers and other technical teams.
Integrates knowledge and skills from a range of technologies to address work assignments and problems of moderate complexity.
Contributes to database design, development, and enhancement within either the Oracle DBMS or the MS SQL Server DBMS.
Contributes to systems architecture analysis, design, development, and enhancement.
Is responsible for and assists in the development of high level design documents, detailed system design specifications, O&M guides, release notes, user guides and other technical documents as required.
Designs/implements enhancements to existing and new application systems to improve the security of application operations.
Perform other related duties and responsibilities as required.
Typical Education & Experience
Typically a Bachelor's Degree and 8 years work experience or equivalent experience
Required Skills and Education
Security Clearance: None (Must be Clearable)
Minimum of two years of developing in the .NET development environment.
Minimum of two years of developing web-based applications.
Minimum of two years of experience in the design, implementation, and operations and maintenance support of client/server applications with an underlying database.
Applied knowledge of the Software Development Lifecycle (SDLC) - Experience in detailed software design, coding, unit testing, integration , release, documentation, and build management following a structured development methodology
Work experience and knowledge of the .NET framework, C# .NET , ASP.NET, ADO.NET, and security vulnerabilities avoidance and remediation.
Work experience and knowledge of Visual Studio 2010/ 2012, and MS Team Foundation Server (TFS).
Understanding and working knowledge of basic Internet protocols such as HTTP, SMTP, SOAP, SSL, and TLS
Experience with MS SQL Server 2008 or higher, Oracle 11g or higher.
Experience with relational database development using MS SQL server (T/SQL) or Oracle (PL/SQL), stored procedures and competencies in data modeling and database design
Excellent analytical and problem-solving abilities.
Ability to adopt and learn new technologies quickly.
Ability to interact with the end user.
Ability to multi-task; multiple tasks, projects and re-prioritizations
Excellent verbal and written communication skills, ability to effectively communicate with technical and non-technical audiences
Motivated individual with proven track record of quality delivery; on time, on budget, and within scope
Strong analytical and creative problem-solving skills
Strong team collaboration skills
A track record of learning and professional development
Contribute to a strong team environment by upholding high work standards and contributing to ongoing initiatives to reduce costs and maintain/improve service levels.
Preferred Skills and Education
Bachelor's degree from an accredited college or university with major coursework in information systems, computer science or other related field, and a minimum of eight (8) years of experience that is directly related to the duties and responsibilities specified. Additional work experience will be considered as substitution for educational requirements
About BAE Systems, Inc.
BAE Systems is a premier global defense and security company with approximately 90,000 employees delivering a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support and services. People are the greatest asset in any Company. BAE Systems is committed to hiring and retaining a diverse workforce. Equal Opportunity Employer/Females/Minorities/Veterans/Disabled/Sexual Orientation/Gender Identity/Gender Expression
Application Operations Analyst & Developer
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