Experience Inc. Jobs

Job Information

Microsoft Corporation Internship Opportunities for Students: Technical Account Manager in Redmond, Washington

As services professional, you will be a strategic advisor to Microsoft’s enterprise customers and partners helping them optimize their business performance and be on the front line dedicated to solving their technical challenges. You will possess a solid understanding of your customer’s business, industry and needs as cloud and emerging technologies enable digital transformation opportunities for their organizations. You will be responsible for delivering solutions to enable the customer’s desired outcomes, working closely with other teams.

Do you want to work on a meaningful and impactful project and make a difference?Are you willing to learn from others and open to new ideas?Do you want to support others to succeed and operate in a highly-collaborative and global environment?If this sounds like you, Microsoft would like to invite you to come join us as you are, where you can find more than just a job.Read on to learn more about opportunities and apply online!

General qualifications for services ro les include:

A bachelor's or master’s degree in business, computer science, computer engineering, IT, electrical engineering, management information systems, or related fields (with at least one semester/quarter remaining after internship).

Applications to these opportunities are considered for all available Services roles, which may include the ones described below, depending on education level and/or location. To be considered for an internship position, you need to be enrolled full-time as a student majoring in an applicable field.

A Technical account manager (TAM) is a trusted business advisor to Microsoft's Premier Support customers. By maintaining a long-term relationship with customers, you will gain a thorough understanding of the organization's IT goals, pain points, and the IT team's impact on overall business. You will use this information to create a service delivery plan to make sure customers are finding success with Microsoft products.

Responsibilities

You will provide valuable on the operation and optimization of their IT infrastructure through quality Service Delivery Management. If something unexpected occurs after a Premier customer has deployed a Microsoft product, you will work with Global Business Support (GBS) to manage the incident to resolution and follow up to make sure there's either operational improvement for the customer or a product improvement underway at Microsoft

Qualifications

  • A bachelor's or master’s degree in business, computer science, computer engineering, IT, electrical engineering, management information systems, or related fields(with at least one semester/quarter remaining after internship).

  • Microsoft Product Certification, MCSE or other technical certifications preferred.

  • Passion for technology and working with customers.

  • Confidence to manage executive relationships, both internally and with customers, to create business transformation.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form at https://careers.microsoft.com/us/en/accommodationrequest .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

DirectEmployers