Advance Auto Parts Training Specialist - Raleigh, NC in Raleigh, North Carolina
Training Specialist - Raleigh, NC
Functional Area:Human Resources
- Location:NC - Raleigh
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class:
SUMMARYThe Training Specialist is responsible for enabling the overall effectiveness and efficiency of the Training Department. This role will manage eventworkshop planning, participant registration, participant travel, materials procurement, and room setup for training workshops.ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.Manage the planning and execution of multiple events and workshops to ensure a meaningful and memorable experience for participants.Design and manage registration processes and systems for workshops.Effectively manage participant travel and accommodations that meet the needs of the participants.Responsible for spending within department budget of over $1 Million.Be available nights and weekends for travel emergenciesunforeseen changes during every workshop.Cultivates and manages relationships and timely communications for approximately 2,000 Field Leaders annually to include workshop registrations, travel arrangements, class schedules, participant concerns, and program feedback.Maintain material and supply inventories to ensure adequate supplies are on-hand when needed.Responsible for procuring miscellaneous training tools and supplies.Be responsible for timely and accurate reporting of all workshop expenses.Host weekly dinner with all participants.Manage and schedule rooms used for workshops.Provide customer service and support for participants, field partners, and trainers, for current and future events.Establish and maintain relationships with vendor partners, including hotels, caterers, venues, suppliers, and travel agents.Lead the facilitation of weekly section of workshops to introduce participants to the Operations Support Team.Be present and available at training programs to ensure program is running smoothly and respond to participant and trainer needs.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, andor ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Superior organization and planning skills as demonstrated through the coordination of complex events or projectsDemonstrated experience independently planning and managing complex events, preferably learning events that lead to meaningful participant experiences.Proficiency with Microsoft Office products including PowerPoint, Excel, and MS Word Strong written and verbal communication skills; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general publicProfessional and unbiased with demonstrated mastery of customer service skillsExcellent interpersonal skills and ability to cultivate relationships with key stakeholders across functions and levels to achieve business objectives and drive strategic changeAbility to deal with problems involving several concrete variables in standardized situationsEDUCATION andor EXPERIENCEBachelors degree, preferably with focus in project management, business or HR; and 2 years minimum experience in a coordinator or large-scope administrative role; or equivalent combination of education and experience.SUPERVISORY RESPONSIBILITIESThis position has no supervisory responsibilities.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift andor move up to 50 pounds and occasionally lift andor move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.