American Express Technical Project Manager in Raleigh, North Carolina

Technology is rapidly transforming the financial industry and the American Express Virtual Payments Team (VPT) is at the forefront of this revolution. VPT owns and engineers a growing, global payment platform. Clients use our platform to instantly receive virtual credit card accounts anywhere in the world via the web, web services, APIs and mobile channels. These virtual accounts are delivered using advanced payment technology and have tight authorization & fraud controls. They work with any merchant that accepts American Express and they provide enhanced reconciliation capability for our clients. VPT is a leading-edge technology team with an exciting future. We are seeking talented and innovative engineers to join our team!

Responsibilities include:

• Technical Project Managers oversees execution of cross-functional development projects from initiation through release, utilizing SDLC methodologies and leveraging Agile/Scrum concepts and principles where appropriate.

• Works in partnership with Product Owners, and the core and extended team to create and prioritize the product backlog.

• Responsible for tracking iteration progress, actively contributing to design discussions, issue resolution and removing obstacles to ensure iteration commitments are met.

• Coaches teams to adopt SDLC methods, Agile values, principles and practices, and actively encourage teams to reflect and improve their delivery capacity.

• Maintains dependency plan between planned sprints across engineering, infrastructure, and third parties.

• Breaks down barriers and shields the team from impediments precluding engineers from making progress against sprints and deadlines.

• Organizes and facilitates daily stand-ups and retrospectives at the end of each sprint, and creates an environment in which the team is continuously learning from the past.

• Engages with Product Owner, Business Stakeholders, and delivery team to understand Business needs and identify appropriate solutions.

• May perform hands-on reviews of product backlog, designs, code, test scripts, and results as needed in addressing delivery impediments or product quality issues.

• Ensures deliverables across engineering teams are high quality and clearly documented.

• Tracks and communicates team velocity, financials, and other KPIs in relation to the plan and published progress reports.

• Coordinates communications, escalates and facilitates resolution of risks, issues, and changes tied to the product development initiatives.

• Applies judgment and discretion on when to raise issues versus work through issues with the team.

• Facilitates discussions and looks beyond the obvious for continuous improvement opportunities.

Qualifications

• 6 years of technical delivery or project management experience with a demonstrated track record of increasing responsibility
• Knowledge with object-oriented design and coding skills across a variety of platforms (JAVA, Oracle and XML) is a plus
• Experience with web services and open API development, as well as SOA concepts, is a plus
• Experience facilitating Agile, Scrum, or other rapid application development teams to deliver technology solutions on time, on budget, and to spec
• Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams
• Ability to enable business capabilities through innovation
• Experience managing project budgets and reporting
• Excellent oral and written communication skills; Ability to effectively communicate across third parties and technical and business product managers
• Keen Attention to detail

Education * BS or MS degree in computer science, computer engineering, or equivalent work experience.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Why American Express? There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people The powerful backing of American Express. Don’t make a difference without it. Don’t live life without it.

Job Technology

Title: Technical Project Manager

Location: NC-Raleigh

Requisition ID: 18019404