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Computer Consultants International, Inc Desktop Service Support (Job ID: 602719) in Raleigh, North Carolina

Desktop Service Support (Job ID: 602719)

  • 116 W Jones St, Raleigh, NC 27603, USA

  • Full-time

Company Description

Computer Consultants International, Inc. (CCI) is an IT Consulting Firm with more than 18 years experience providing effective, expert-level services in industries such as Construction, Technology, Finance, Healthcare, and Government. CCI focuses on building long-term relationships while completing projects from design to delivery. People are CCI's key component for success. Recruiting utmost-quality individuals for our clients, CCI fields a workforce of individuals who are selected not only because of their technical qualifications but also for their achievements as substantial, contributing human beings. In government work and in the commercial market, high standards of ethics and accountability are critical. Therefore our people are chosen for their integrity and ability to maintain relationships, as well as expertise in their field. To learn more about CCI, visit us online at www.cci-worldwide.com.

Job Description

The desktop service includes hardware and software support management, purchasing and lifecycle management, and enterprise tool management.

Duties will include:

  • PC asset management activities

  • Data entry

  • Imaging

  • Monitor and PC deployments

  • Working on desktop requests in ServiceNow

  • Software installations

  • Remote and deskside support

Nice to have exposure to:

  • Active Directory

  • McAfee suite

  • Bomgar remote tool the experience

  • 2 in 1 Tablets, Apple – macs and iPad

  • ServiceNow

  • Basic understanding of network infrastructure, protocols, switches, routers, IP telephony and physical wiring.

Needs working experience

  • WIN10, IOS

  • O365

  • Imaging PCs

  • Supporting Desktops, Laptops

Should be able to

  • Work independently

  • Travel with other Techs in the Raleigh area

  • Pick up 40 pounds


WIN10 experience. Required. 1 Years

Basic understanding of routers and switches. Required. 1 Years

experience with imaging and PC set up. Required. 1 Years

AD experience. Required. 1 Years

Experience working helpdesk tickets. Required. 1 Years

Additional Information

For immediate consideration, please send your resume to hire(at)cci-worldwide.com with "602719-NC" Subject Line

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