WakeMed Health & Hospitals Clin Services Tech, Ambulatory (Raleigh) - Supplemental Days in Raleigh, North Carolina

Clin Services Tech, Ambulatory (Raleigh) - Supplemental Days

Job ID #: 29293


WakeMed Apex Healthplex (Apex)

Job Category:



Path Labs-Non-Pt Specimen Proc - 01_7018

Employment Type:




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About WakeMed

Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the health and well-being of our community by providing outstanding, compassionate, patient- and family-centered care to all. The 896-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added value to the communities we serve. WakeMed is a leader in cardiac and vascular care, women’s and children’s services, emergency medicine and trauma care, physical rehabilitation, orthopaedics and neurosciences. Specialty facilities include the WakeMed Heart Center, Children’s Hospital, Women’s Pavilion and Birthplace, Rehabilitation Hospital, Adult and Children’s Emergency Departments and a Level 1 Trauma Center. WakeMed’s team of more than 8,200 employees, 1,500 volunteers, 1,200 affiliated physicians, and the more than 255 physicians employed by WakeMed Physician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. For more information, visit www.wakemed.org.

Position Information

The Clinical Services Technician collects pathology specimens at free standing Ambulatory Care Centers. Responsible for the registration, processing, and allocation of laboratory specimens and orders from all sources. Responsible for verification of proper patient/specimen identification, appropriateness of specimen and accompanying orders. Organizes laboratory workflow and appropriately prioritizes processing and preparation of specimens for transport. Maintains a clean and orderly work environment, proper PAR levels of supplies, while remaining fiscally responsible to the organization. Utilizes requisite equipment, instruments and computer systems to test request, accession, correctly label and package specimens to ensure specimen integrity for delivery via courier to appropriate laboratory facility. Performs specified procedures within scope of established testing methods and responsibilities. Performs POCT and appropriately documents routine maintenance and quality control procedures on specified equipment and trouble shoots as needed. Manages patient wait times and expectation utilizing available computer systems and clear communication. Demonstrates service excellence by acknowledging customers in a friendly and professional manner, actively listening, responding with empathy, and showing pride in appearance and behavior. Updates knowledge, skills and applies appropriately. Maintains age-specific and other required competencies as needed. Works both independently and as part of a team with general and /or periodic review by supervisory staff. Performs other duties as assigned.

Experience Requirements :

1 Year Clinical - Phlebotomist Or Equivalent Education Requirement

Education Required :

High School Diploma or Equivalent Required - And Graduate Phlebotomy Or Certificate Accredited Institution Preferred

Licensure/Certification Requirements :

Phlebotomy Preferred

Hours of Work :

Monday - Friday, Hours 7:30a-5:30p

Weekend Requirements :

No Weekends

Call Requirements :