Intrepid USA Support Specialist I in Radford, Virginia


If you are looking for an exciting career opportunity with a national leader of personalized health care – this is your chance to join us at Intrepid USA! We are a national company with a local perspective, and working with us, you'll find that what we do is all about what matters the most – helping patients live healthier and more fulfilling lives. Our innovative approach gives patients access to the highly experienced clinical teams and up-to-date programs you would expect from a large company and combines them with the flexible, dedicated and personalized care you may expect from a smaller company.

Due to our continued growth, we are seeking a highly organized Support Specialist I to provide overall organizational and technical support to the office. At Intrepid, we focus on the heart of the matter – providing talented health-care professionals, giving them opportunities to follow their passion, and ultimately giving patients the best care available for home health care, hospice and private duty care.


As a Support Specialist, you will be responsible for assisting in day to day operations with duties that include reception, filing, mailing, typing, assistance with requisitions, supplies, billing and any other clerical assistance needed at the agency.

Additional duties for this Support Specialist role include, but are not limited to:

  • Answers the telephone in a courteous manner and delivers messages to individuals in the Agency in a timely manner.

  • Properly files document and ensures records meet standards.

  • Prepares envelopes and packages for mail, distributes delivered mail, records receipt of mail on a daily basis.

  • Makes patient admissions, clinical records and other packets readily available to clinicians.

  • Makes copies, faxes/scans information, and distributes copies and faxes as needed.

  • Assists with the billing, payroll and staffing processes.

  • Assures on-call information is available for the on-call book.

  • Responsible for the inventory, orderly storage, and distribution of agency supplies.

  • Maintains tidiness and stock supplies in common work areas.

  • Maintains regulatory and policy manuals with updates.


We are looking for an Support Specialist I who is highly organized and detail-oriented with the ability to effectively work both independently or in a team setting. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability work well under pressure in a fast-paced environment.

Specific qualifications for this role include:

  • High School graduate

  • 6 months of clerical experience, preferable in health care

  • Basic Math skills

  • Able to prioritize tasks and work under supervision

  • Proficient with computer software /data programs

    Apply now

Join Intrepid USA – and make a real difference in the lives of our patients!

Job ID2018-8103

of Openings1

CategoryOffice/Agency Support