rue21 Store Manager in Pottstown, Pennsylvania
To manage the day-to-day operations of a rue21 store; reports directly to the District Manager.
Manage a store team of approximately 10 part-time and full-time store associates
Drive and maximize store sales to achieve goals, control and minimize shrink expectations, and maintain payroll within budgetary guidance
Establish, teach, and demonstrate exceptional customer service
Provide associates the tools necessary to ensure customer satisfaction and provide positive resolutions to challenges and complaints from customers
Execute company directives for product placement, display, and signage, and maintain company standards for cleanliness and organization
Ensure compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment
Achieve accuracy in executing markdowns, shipping, receiving, and cash control
Recruit, train, develop, and retain qualified associates to ensure staffing needs are consistently met
Coach, confront, and counsel associates to improve performance
Participate in the performance counseling of associates, up to termination of associates as required
Establish associate work schedules
Provide training and succession planning for the store team
Demonstrated ability, in a store management capacity, to successfully operate and drive the sales performance of an apparel retail store
Minimum of 1-2 years store management experience required
Weekends, holidays and a minimum of 2 nights per week are required on a rotational basis.
Physical Requirements:-Stand for up to 8 hours -Carry up to 40 pounds -Climb and balance on ladders -Bend at the waist -Lift up to 40 pounds -Kneel and squat on the ground -Reach above the shoulder frequently
Business Acumen: demonstrates financial and operational understanding of organizational strategies and applies knowledge to business situations
Communication: effectively conveys information and ideas in concise and meaningful exchanges through written and verbal communication
Customer Focus: demonstrates a customer-driven approach that focuses on anticipating, understanding, and servicing customer needs in order to facilitate a relationship with the brand
Leadership: demonstrates the ability to empower, coach, and influence others to achieve a common goal or motivate people to change a behavior
Planning and Organizing: effectively creates plan and executes the processes required to achieve the desired outcome in a timely and efficient manner
Talent Assessment & Development: demonstrates the ability to manage employee development in a manner that is deliberate and strategic in order to move employees through the organization
External Company Name: rue21, Inc.
External Company URL: http://www.rue21.com/
Street: 18 Lightcap Rd.