rue21 Store Manager in Pottstown, Pennsylvania

To manage the day-to-day operations of a rue21 store; reports directly to the District Manager.

  • Manage a store team of approximately 10 part-time and full-time store associates

  • Drive and maximize store sales to achieve goals, control and minimize shrink expectations, and maintain payroll within budgetary guidance

  • Establish, teach, and demonstrate exceptional customer service

  • Provide associates the tools necessary to ensure customer satisfaction and provide positive resolutions to challenges and complaints from customers

  • Execute company directives for product placement, display, and signage, and maintain company standards for cleanliness and organization

  • Ensure compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment

  • Achieve accuracy in executing markdowns, shipping, receiving, and cash control

  • Recruit, train, develop, and retain qualified associates to ensure staffing needs are consistently met

  • Coach, confront, and counsel associates to improve performance

  • Participate in the performance counseling of associates, up to termination of associates as required

  • Establish associate work schedules

  • Provide training and succession planning for the store team

  • Demonstrated ability, in a store management capacity, to successfully operate and drive the sales performance of an apparel retail store

  • Minimum of 1-2 years store management experience required

  • Weekends, holidays and a minimum of 2 nights per week are required on a rotational basis.

  • Physical Requirements:

    -Stand for up to 8 hours -Carry up to 40 pounds -Climb and balance on ladders -Bend at the waist -Lift up to 40 pounds -Kneel and squat on the ground -Reach above the shoulder frequently
  • Business Acumen: demonstrates financial and operational understanding of organizational strategies and applies knowledge to business situations

  • Communication: effectively conveys information and ideas in concise and meaningful exchanges through written and verbal communication

  • Customer Focus: demonstrates a customer-driven approach that focuses on anticipating, understanding, and servicing customer needs in order to facilitate a relationship with the brand

  • Leadership: demonstrates the ability to empower, coach, and influence others to achieve a common goal or motivate people to change a behavior

  • Planning and Organizing: effectively creates plan and executes the processes required to achieve the desired outcome in a timely and efficient manner

  • Talent Assessment & Development: demonstrates the ability to manage employee development in a manner that is deliberate and strategic in order to move employees through the organization

#LI-KS1

ID: 2018-37107

External Company Name: rue21, Inc.

External Company URL: http://www.rue21.com/

Street: 18 Lightcap Rd.