Randstad Account Resolution Specialist (Medical Collector) in Plano, Texas

Account Resolution Specialist (Medical Collector)

job details:

  • location:Plano, TX

  • salary:$19 - $23 per hour

  • date posted:Friday, December 7, 2018

  • experience:Experienced

  • job type:Temp to Perm

  • reference:S_712022

job description

Account Resolution Specialist (Medical Collector)

The Account Resolution Specialist is the lead responsible for the timely follow-up of Managed Care/Commercial accounts. Communicates clearly and efficiently by phone with health plans. Maintains productivity standards and reports. Responsible to obtain State collection guidelines if applicable. Reviews managed care contracts.



1.Works account assigned to work list both expediently and thoroughly to expedite payment and final disposition of account.

2.Communicates effectively with patients, and other payers to facilitate payment in a timely fashion.

3.Makes clear legible notes in Medi-Tech pertaining to any collection efforts made on accounts. (Proper use of activity codes.)

4.Performs timely follow up and ensures appropriate action taken at system-mandated intervals.

5.Identifies Hospital/Corporate contracted payers.

6.Performs special projects and assignments in an accurate, efficient, and thorough manner.

7.Explains hospital deposit policies and payment arrangement standards.

8.Performs other duties as assigned or required.

9.Performs lead duties in order to assist with attainment of revenue cycle goals

10.Meets cash goal requirements and all other KPI's

Working hours: 8:20 AM - 5:00 PM


Collections (Full Cycle)

Customer Service

Attention to Detail


Self Starter






Minimum of four years hospital managed care/commercial collector experience required.

Bachelors degree or equivalent work experience preferred

Knowledge of contract interpretation

Familiar with hospital billing requirements

Hospital collections: 3 YEARS (Preferred)


Please apply online and send resume to Taneshia.McGuire@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.