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Seegrid Technical Specialist in Pittsburgh, Pennsylvania

Seegrid is the leading provider of connected self-driving vehicles for materials handling with hundreds of thousands of miles driven. The Seegrid Smart Platform combines flexible and reliable infrastructure-free vision guided vehicles with fleet management and enterprise intelligence data for a complete connected solution. Seegrid accelerates Industry 4.0 and lean initiatives with incremental automation, helping companies achieve a truly connected enterprise and transform into smart factories of the future.

Seegrid currently has an opening for a Technical Specialist on our Implementation Team. The Technical Specialist will provide post-sales integration support for autonomous vehicle software, hardware, and server systems. Technical Services engages in pre and post-sales customer discussions, describing the form, functionality, and integration of Seegrid systems into existing customer infrastructure. Successful candidates will interact with various levels of customer IT, InfoSec, and networking teams to communicate the technical requirements, network design, and protocols necessary to leverage Seegrid Vision Guided systems.

KEY RESPONSIBILITIES

  • Engaging customer IT in post-sales environment to coordinate installation and allocation of IT resources; server network (physical/wireless), virtual computing resources

  • Monitor daily progress of pre/active implementation technical concerns; complete tasks as assigned, and create tasks as needed to effectively track work performed, and time consumed

  • Provision, configuration, and support of Linux based servers, both physical and virtual

  • Coordinate and perform Seegrid software upgrades when available, to improve existing/future applications

  • May provide real technical support for Seegrid Implementation Team and/or customer IT during testing/implementation

REQUIREMENTS & EXPERIENCE

  • Associate Degree, Technical School Degree or Bachelor's Degree in Information Technology or a related field preferred

  • Work experience in a remote service role a bonus, supporting robotics or other high-tech industry a plus

  • intermediate-to-expert understanding of command line Linux - Debian and RPM distros

  • Excellent interpersonal skills, written and oral with the ability to build effective relationships with all levels of the organization, customers, and partners

  • Ability to handle, and prioritize accordingly, multiple simultaneous tasks often in tight timelines and deliver success

  • Familiarity with industry standard VPN clients, both Windows and Linux variants

  • Experience with VMWare ESXi Hypervisor, and other virtualization technologies

  • Familiarity with cloud instantiated technologies: AWS, GCE

  • Familiarity with Wifi and physical network protocols, configuration, connection methods, and hardware (Windows/Mac/Linux)

  • Occasional travel may be required

  • Ability and willingness to obtain, and maintain, security clearances for customer premises and network access

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Seegrid is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

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