UnitedHealth Group Senior Sales Operations Representative - Pittsburgh, PA in Pittsburgh, Pennsylvania

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

Responsible for the daily support of the sales function to minimize the administrative work of producers. Responsibilities include analyzing and reporting sales data, communicating changes to sales plans, providing knowledge about customers and competitors, communicating pricing data, and managing the operational logistics of sales meetings and activities. Works closely with sales and other functional leaders to develop and maintain the operational infrastructure supporting sales recruiting, goal setting, training and onboarding, troubleshooting order processing issues and producer requests, and sales - related information systems and procedures.

Primary Responsibilities:

  • Extensive work experience within own function

  • Work is frequently completed without established procedures

  • Work independently

  • May act as a resource for others

  • May coordinate others' activities

Required Qualifications:

  • High School Diploma / GED (or higher)

  • Experience as a department liaison, coordinating administrative requests for teams

  • Experience with Medicare programs and Medicaid DSNP programs

  • Experience with Microsoft Office: Microsoft Word (create and edit correspondence), Microsoft Excel (create and edit spreadsheets), Microsoft PowerPoint (create and edit presentations) and Microsoft Outlook (email and calendar management)

  • Ability to travel up to 5% of the time to assist with team functions and events

Preferred Qualifications:

  • Bachelor's Degree (or higher)

  • Health / Life Insurance License

  • Experience with SMRT (sales database) and BConnected (leads database)

Soft Skills:

  • Experience working with internal and external customers over the phone

  • Experience working in a matrix organization

Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well - being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work. SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UHG, UHC, sales operations representative, sales assistant, department liaison, Medicare and Medicaid, customer support, customer service, Health and Life Insurance, SMRT, BConnected