Comcast Sales Coach, Prdt Sls Sppt (BAE) in Pittsburgh, Pennsylvania

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary:

Responsible for delivering under-performing sales reps intense one-on-

one coaching focused on skills development and reinforcement of

successful behaviors to achieve individual, team, and company goals.

Participate in training and coaching new hires during their ramp period.

Success will be judged by the degree in which under-performing sales

professionals recover, increase, and sustain productivity levels

following their coaching engagement. Has in-depth experience, knowledge

and skills in own discipline. Usually determines own work priorities.

Acts as resource for colleagues with less experience.

Employees at all levels are expect to:

- Understand our Operating Principles; make them the guidelines for how

you do your job

- Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

- Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

- Win as a team-make big things happen by working together and being

open to new ideas

- Be an active part of the Net Promoter System-a way of working that

brings more employee and customer feedback into the company-by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

- Drive results and growth

- Respect and promote inclusion and diversity

- Do what's right for each other, our customers, investors and our


Core Responsibilities:

- Coach assigned sales reps that are currently in or potentially heading

into a performance plan by assessing skills gaps and developing an

intensive personalized development plan designed to help the sales rep

contribute to the team with a higher level of sustained performance.

- Travel throughout assigned market conducting side-by-side coaching and

monitoring sessions, working with sales leaders on sales initiatives,

and proactively supporting sales through various programs and


- Actively manage and support under-performing sales professionals

through one-on-one coaching in partnership with sales managers, group

training through video/conference calls, etc.

- Create and administer sales plans with Sales Managers that reinforce

proper coaching to sales professional during and immediately following

their performance management period.

- Create and manage an appropriate schedule to meet the needs of sales

teams in assigned markets. Based on the needs of the business, may also

be assigned to provide additional support to new hires that have moved

beyond ramp period.

- Regularly review sales productivity reports to assess channel health

and proactively consult with sales managers on ways to optimize sales


- Work closely with Comcast University counterparts to ensure continuity

of classroom led instruction and reinforce proper sales skills and

behaviors in the field.

- Consistent exercise of independent judgment and discretion in matters

of significance.

- Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) as necessary.

- Other duties and responsibilities as assigned.

Job Specification:

- Bachelor's Degree or Equivalent

- Marketing


- Generally requires 5-7 years related experience.

Comcast is an EOE/Veterans/Disabled/LGBT employer