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Seegrid Implementation Field Engineer in Pittsburgh, Pennsylvania

Seegrid is the leading provider of connected self-driving vehicles for materials handling with hundreds of thousands of miles driven. The Seegrid Smart Platform combines flexible and reliable infrastructure-free vision guided vehicles with fleet management and enterprise intelligence data for a complete connected solution. Seegrid accelerates Industry 4.0 and lean initiatives with incremental automation, helping companies achieve a truly connected enterprise and transform into smart factories of the future.

Seegrid currently has an opening for an Implementation Field Engineer. The Implementation Field Engineer will be a field-based agent, responsible for training and programming Vision Guided Vehicles into warehouse, distribution and manufacturing centers. The Field Engineer's role is a hands-on customer facing position that is integral into the deployment and adoption of Seegrid's technology at the customer site.

The primary goal of the Field Engineer must be personally engaging with customers at all levels, love new challenges, be energized by being on the road, and have methodical and meticulous problem solving skills.

KEY RESPONSIBILITIES

  • Attend pre-deployment brief meeting and have a firm understanding of the application as described in the functional spec.

  • Responsible for assembling, qualifying and training VGVs for designed applications

  • Responsible for troubleshooting VGVs and contacting support if needed

  • Control all documentation for qualifying and troubleshooting VGVs

  • Connect VGVs to local network & Supervisor

  • Assist with validation of application routes and Supervisor rules on all VGVs

  • Apply all required configurations and upgrades to VGVs

  • Open/close account implementations and VGV installation cases

REQUIREMENTS & EXPERIENCE

  • BS or equivalent in Engineering preferred or related discipline

  • Experience with product design, including manufacturing methods, revision control and functional performance is required, including production documentation of drawings, software and BOMs

  • Detail oriented and demonstrated understanding and discipline of applying engineering fundamentals

  • Ability to work effectively with customers and field service personnel to diagnose and remedy field issues

  • Ability to work long hours in noisy and busy environments

  • Strong customer interface with commitment to customer satisfaction

  • Excellent written and verbal communication skills

  • Ability to travel extensively (>80%) both domestically and internationally and maintain a clean driving record

  • Must be highly responsible individual who can work independently and with minimal supervision

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Seegrid is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

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