Bank of America Talent Acquisition Manager II - Consumer & Preferred Small Business in Phoenix, Arizona

Job Description:

At Bank of America, we recognize that talented, engaged and satisfied employees are the foundation to help make the financial lives of our customers and clients better. Our Global Human Resources (GHR) team is focused on making Bank of America a great place for people to work by creating an environment where all employees have the opportunity to achieve their goals.

We align our human capital strategy to the business strategy, enabling the company to connect with customers and clients by attracting, developing and retaining a world-class workforce to drive growth at Bank of America.


  • The Consumer and Preferred Small Business Talent Acquisition (TA) Manager II will be responsible for leading a team of recruiters across a variety of locations covering the Greater Phoenix, Chandler and Rio Rancho, NM market

  • The TA Manager II reports to the Global Head of Talent Acquisition covering Consumer and Preferred Small Business

  • Owns the senior level client relationship, the end to end talent acquisition strategy

  • Sets clear expectations with clients, including talent acquisition priorities, diversity plans and targets

  • Understands the clients' business end-to-end (strategy, financials, and drivers)

  • Directs professional, technical, and overtime eligible recruiting policy and activities for an assigned large business unit or multiple, diverse business units

  • Oversees the development of talent acquisition plans for assigned businesses or territories

  • Selects and develops the talent needed to meet business goals

  • Create Talent Acquisition leadership shared accountability for recruiting efforts across multiple lines of business

  • Deepen recruiter market knowledge to create subject matter experts for hires in local geographies and establish geographic alignment where possible

  • Partner with Market HR managers and Market Presidents to help drive internal mobility, foster career-pathing, and create an integrated approach on talent planning

  • Ensure hiring goals are met across all lines of business for each market

  • Ensure our teams share information horizontally to create efficiencies, improve our ability to source talent and hit forecasts in each market

Required skills

  • Minimum of 7+ years of professional human resources experience preferably in Talent Acquisition, Leadership Development or as Human Resource Business Partner

  • Minimum 3-5 years prior management experience in a client centric role

  • Proven ability to lead a team of high performing HR professionals

  • Demonstrated financial acumen

  • Excellent executive presence, ability to influence and negotiate with senior leaders

  • Ability to articulate expectations, participate in crucial conversations, and communicate effectively with team members, leaders, and people with varying degrees of experience. Must be able to push back constructively and appropriate in relationship to the audience member

  • High degree of initiative and intellectual curiosity with the ability to anticipate issues, think proactively and problem-solve

  • Excellent project management and written communication skills. Proven ability to lead large scale projects.

  • Must be able to build strong partnerships and connects with others across the organization to achieve sustainable results

  • Guides organizational change, ensuring broad buy-in and removing obstacles to adoption

  • Bachelor’s Degree in Human Resources, Business or related field

Desired skills

  • Prior management experience within a talent acquisition team strongly preferred

  • Communications and recruitment marketing experience a plus

Posting Date : 12/06/2018

Location :


  • United States

Travel : Yes, 20% of the time

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

Assistance for Applicants with Disabilities

Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at .

Diversity & Inclusion

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Frequently Asked Questions

Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at section for answers to these questions and more.