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Kelly Services Customer Support Representative I in Phoenix, Arizona

Customer Service Analyst

Kelly Services is currently seeking a Customer Service Analyst for one of our top clients in Phoenix, AZ!

Job:

  • The Customer Service Analyst provides customer support, service and technical assistance to internal and external ASIIS users via the ASIIS Help Desk phone lines and email.

  • The Customer Service Analyst works independently and without technical supervision to receive and screen the incoming calls and receive and complete requests.

  • The Customer Service Analyst investigates, troubleshoots for problem identification and provides recommendations and solutions to complex issues for the ASIIS users.

Requirements:

  • The Customer Service Analyst should have excellent communication skills, should demonstrate capability to appropriately and professionally handle calls from VFC Providers and ASIIS users as well as demonstrate ability for critical thinking and problem solving.

  • The Customer Service Analyst should be able to express information in clear and concise manner, both orally and in writing.

  • The Customer Service Analyst should have an advanced knowledge of Microsoft Office products and advanced computer skills.

If you are interested in this position please include a copy of your resume and email me at KENC251@kellyservices.com

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.

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