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Amazon Corporate LLC Sr. Cloud Technical Account Manager - Virtual Pennsylvania in Philadelphia, Pennsylvania

Reference #: 805840Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we.and.#39;re looking for a Technical Account Manager (TAM) to support our customers.and.#39; creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and .and.#39;voice of the customer.and.#39; to organizations ranging from start-ups to Fortune 500 enterprises.As a Senior TAM, you will help craft and execute strategies to drive our customers.and.#39; adoption and use of AWS services, including EC2, S3, DynamoDB .and.amp; RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer.and.#39;s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers.and.#39; AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!Basic Qualifications* 6+ years of technical engineering experience* Experience with operational parameters and troubleshooting for three (3) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment* Bachelor.and.#39;s Degree in Computer Science, Math, or related discipline required, or 8 years of equivalent work experience* Internal enterprise or external customer-facing experience as a technical leadAmazon is an Equal Opportunity Employer .and.ndash; Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age