Cox Enterprises Sr ICO Digital Service Consltant in Olympia, Washington

DESCRIPTION The Instant Cash Offer (ICO) Senior Digital Services Consultant (DSC) will be a key figure in supporting ICO dealers by performing initial digital setup, as well as troubleshooting and long-term support in the digital and eCommerce arenas. They will personally perform the installation of ICO code into the dealer websites according to our established Best-In-Class integration standards. They will also work inside various CRMs to install eMail templates and workflows. They will work hand-in-hand with both Website and CRM vendors when remote installation is not possible, and will be involved in remote process training for the dealership to better utilize eCommerce technologies and processes. They will create, provide, and support custom eMail blasts and custom Mini-sites for ICO dealers. The focus will be to take care of these duties proactively, to enable the dealership to achieve both immediate and long-term success with Instant Cash Offer (ICO). RESPONSIBILITIES * Personally install Best-In-Class website integration, as well as CRM templates and workflows whenever possible. * Engage CRM and website vendors on behalf of the dealership to ensure the successful installation of Best-In-Class website integration, templates, and workflows * Assist with ICO dealer needs and offer creative solutions to help them reach their business and sales objectives * When applicable, works directly with all levels within the dealership with a focus on the General Manager, Used Car Manager, Internet Manager and ICO-related associates Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company s 34,000-plus team members and family of brands, including Autotrader , Clutch Technologies, , Dealertrack , Kelley Blue Book , Manheim , NextGear Capital , VinSolutions , vAuto and Xtime , are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. ORGANIZATION: Cox Automotive PRIMARY LOCATION: US-OK-Oklahoma City-217 S MacArthur Blvd OTHER LOCATIONS: United States,US,,,-Arizona,US,AZ,,-Washington,US,WA,,-Nevada,US,NV,,-Kansas,US,KS,,-California,US,CA,,-Texas,US,TX,,-New Mexico,US,NM,,-Oklahoma,US,OK,,-Utah,US,UT,, EMPLOYEE STATUS: Regular JOB LEVEL: Individual Contributor SHIFT: Day Job TRAVEL: Yes, 5 % of the Time SCHEDULE: Full-time UNPOSTING DATE: Ongoing. Employer's Job# 1817816-Olympia P