CoreLogic Professional, Client Services in Oklahoma City, Oklahoma

Job Summary

Join the team that powers the global real estate economy - CoreLogic is an innovative, future focused company whose vision is to deliver unique property-level insights that power the global real estate economy.

We are a $1.95 billion in sales company with more than 6,000 employees globally serving the financial services and insurance industries. We are evolving at a rapid pace and the clients we serve are challenged from every direction, which means we are growing and innovating to help drive their success. Working together, and differentiated by our superior data, analytics and data-enabled solutions, we empower our clients to make smarter business decisions through data-driven insights. We take initiative, are fully accountable, build respect and trust, make transparency a must — and engage, include and collaborate at every turn.

We take pride in our work and believe in cultivating a work environment that supports and values our greatest asset: our talented employees.

Job Description

Technical Software Support Representative

  • Supporting our software products used by real estate appraisers across the US and Canada

  • Diagnosing and resolving software problems caused by varied and unique environments

  • Answering how-to questions from people who rely on your calm expertise

  • Troubleshooting MS Windows™ operating systems, anti-virus products, PC hardware and more

  • Applying standard, approved diagnostic utilities to aid in troubleshooting

  • Providing guidance and assistance using other software products we provide

  • Documenting conversations and issues in a succinct and detailed manner

  • Suggesting changes for product enhancement and correction

  • Advocating between our customers and our software development staff

Job Requirements

Education, Experience, Knowledge and Skills

  • Strong customer service skills -- over the phone or in person

  • Strong multi-tasking and problem-solving skills

  • A positive attitude with the ability to diffuse stressful situations

  • A drive to learn new skills quickly and be easily adaptable to change

  • Previous experience diagnosing computer software problems will be a huge plus

CoreLogic offers an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace. We are fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. Please apply on our website for consideration.

Position Type: Full Time

% Travel Involved: None

Country: United States

Category: Operations