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DH Pace Company Inc Manager-Dispatch Department-Everything Doors! in Oklahoma City, Oklahoma

This job was posted by https://okjobmatch.com : For more information, please see: https://okjobmatch.com/ada/r/jobs/1825487

DH Pace Company, Inc. has a Manager position in our Dispatch department for an energetic individual who thrives in a fast-paced service environment in our Oklahoma City office. If you have strong leadership skills, thrive on customer service, and want to work for a nationwide growing company please apply!

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Job Responsibilities:

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+ Assist with daily scheduling of all jobs; ensuring customers? preferences are met.

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+ Provide immediate problem solving assistance to office staff/installers/service technicians.

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+ Constantly monitor in Real Time installers?/service technicians? schedules in computer to maximize efficiency and profitability; track for jobs completed and place follow up calls to customers to ensure expectations were met.

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+ Facilitate processing of completed jobs to ensure proper handling of materials and accurate billing. Responsible for timely completion of all administrative paperwork associated with this position.

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+ Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary.

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+ Participate in planning process and establishing department goals and objectives.

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+ Other duties as assigned

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Job Requirements:?

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+ Experienced using Microsoft Office products

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Must have a valid driver?s license

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Must have excellent communication and organizational skills

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Ability to effectively communicate with the customer and represent the company in a professional manner

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Strong aptitude for technical applications and mechanical systems

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Why DH Pace?

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DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products. We are in 50 locations and located in 24 states with over 3,000 employees.?The company is privately owned. We are have been in business for over 90 years. In 2019 our sales were over $600MM; up from $548MM in 2018.

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We set the tone for success, reward hard work and put employees first:

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+ Exposure to tenured DH Pace leaders will invest time in training and development.

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+ Access to online training material to enhance professional skills and product knowledge?

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+ Advancement and transfer opportunities

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+ Competitive Compensation

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+ Comprehensive total benefits package and corporate wellness program

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+ Paid time off plan

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Successful completion of references, background check and drug screen required.

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#PaceID2

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DH Pace Company

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