Teradyne Customer Support Applications Engineer in North Reading, Massachusetts
Duties & Responsibilities:
Teradyne is the leading supplier of Commercial-Off-The-Shelf (COTS) automatic test equipment (ATE) used by defense and aerospace electronics manufacturers, depots and intermediate-level facilities worldwide. Our test systems and instrumentation help ensure the mission readiness of defense and aerospace customers everywhere.
As an applications engineer in the Defense and Aerospace division Customer Support Group, you will:
Play a key role in the product development process including involvement in customer opportunities and problem solving
Serve as a contributor in a software and product test group, developing applications and test cases to support Instruments and integrated test systems.
Design sophisticated analog and digital test interfaces • Provide technical support in product demonstrations
Stay on top of rapid changes in technology, assess the ramifications of these changes, advocate solutions, and support new product development
Develop training material for our Customer and Field Team to support our products
Lead customer escalations - communicate with customer management and engineering as well as Teradyne management team., Sales and Marketing
Lead technical escalations - resolution plan and deployment
Take Customer VOC for future action
Breakthrough roadblocks in Engineering resources for Critical/High issues
Learn more about Teradyne at https://www.teradyne.com/ our Defense and Aerospace at https://www.teradyne.com/products/test-solutions/defense-aerospace Division and why we are the Global Leader at https://teradyne.wistia.com/medias/zlad66yl2l in the ATE Industry and Industrial Automation!
Regular Full Time
Position Subject to ITAR/ FOUO controls:
Basic Qualifications, Experience, Skills & Education Required:
Basic Qualifications, Experience Skills & Education Required
Bachelor’s degree (BSEE, ECE, CS)
Automatic Test Equipment knowledge preferred
Detailed knowledge of software test techniques, case modeling and automated test techniques required
Experience creating test program sets using C, C++, and/or C# required
Experience with software development environments in Microsoft .Net, National Instruments CVI, and Visual Studio preferred
Experience with Verilog or VHDL programming preferred
Ability to work with spreadsheets and Microsoft Office products required
Strong interpersonal and teamwork skills are needed to succeed in this position
Qualified applicants Must meet ITAR requirements.
Customer Support Applications Engineer
Relocation Available (Some relocation assistance has been approved for this role):
Customer Service, Engineering
USA - MA - North Reading
The above listed position may involve access to export controlled technology and may be subject to export licensing requirements prior to employment.
ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at 978-370- 3041 or contact them at HR.Service.Center@teradyne.com for additional assistance.
Teradyne is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law.
We are a VEVRAA Federal Contractor.
All candidates for this ITAR restricted position must be one of the following: US Citizen or U.S. Permanent Resident, Asylee, Refugee or otherwise lawfully admitted under an amnesty program.
This position may require access to work under Federal Contracts under the "For Official Use Only" designation, and as such you may be limited to access such programs if you are not a US citizen or if you have dual citizenship
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