Georgia Employer MEDICAL BILLING - ACCOUNT RECEIVABLE SPECIALIST in Norcross, Georgia
Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact.As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare.Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.Empower Your Future. Make a Difference.Job DescriptionWhat will I be responsible for in this role?The role is responsible for communicating by phone or web with patients, guarantors or insurance companies for the purpose of collecting and managing accounts receivable. The Reimbursement Specialist ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the candidate provides exceptional customer service and collection activities throughEssential Functions:Handles patient and insurance inquiries associated with specific patient accounts, including identification and resolution of billing discrepancies when reviewing the account, payments and demographic updatesEffectively communicates with inbound and outbound guarantors/patients or insurance companies as to the status of the account and answers questions or inquiries efficiently.Answers or makes inbound/outbound calls in a fast-paced environment; handles difficult situations while maintaining quality customer service and expected included escalationsResponsible for working self-pay or insurance receivables and related payments for the client. Effectively work accounts receivable to optimize cash flow and to meet organizational financial goals and objectives.Submit insurance claims to clearinghouse or individual insurance companies electronically or via paper form.Follow up with insurance companies on unpaid or rejected claims. Resolve issues and resubmit claim. Appeals.Post insurance payments using the medical claim billing softwareResponsible for resolving and/or appealing denials. Responsible for identifying billing/payment/system/collections issues or trends and reporting them to management.Provide assistance, coaching and training to staff members, including new hires. Provide enhanced training and assist staff with techniques to increase production, quality and collections. Assist in special projects assigned by managementResponsible for working correspondence, edits and aged account receivable and identifying problem accounts to CHC leadership.Responsible for identifying billing/system/collections issues or trends and reporting them to management.Analyze EOBs and RAs for denials and irregularities, take corrective actions, and reprocess claims.Authorizing and processing account... For full info follow application link.Change Healthcare is an Equal Opportunity Employer. Employment at Change Healthcare is based upon your individual merit and qualifications. We don't discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.