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Kelly Services Specialist/Coordinator Corporate Events/Meetings in New York, New York

Kelly is a leader in connecting people to work in ways that enrich their lives. We’re always thinking about what’s next in the evolving world of work, and we help people to ditch the script on old ways of thinking and embrace the value of all work styles in the workplace

Specialist/Coordinator – Corporate Events/Meetings -New York, NY

Direct Hire

Excellent Benefits; Generous PTO; Promotes Work/Life Balance

Ideal Profile

  • Roll up your sleeves and dive in on all tasks required to provide stellar customer service to our members.

  • Excellent communicator and comfortable working with high-level executives.

  • Cool under pressure and are excited about the opportunity to travel domestically and potentially internationally to execute in-person meetings at our members’ headquarters.

  • Thrive working in a fast-paced environment and handle challenges with ease.

  • Out-of-the box thinker striving to improve operations and try new things.

  • Love the idea that your organization and networking skills could contribute to more effective businesses and better serve society.

  • Have a thirst for knowledge and are a life-long learner.

Responsibilities

  • Serve as the trusted point of contact for a portfolio of members and proactively ensure that each member is engaged and participating in company programs (in-person meetings, webcasts, benchmarking opportunities) to achieve an annual retention goal.

  • Deliver a world-class experience by executing flawless member meetings within budget parameters. This includes managing onsite logistics, as well as, communications throughout the agenda planning process.

  • Lead the membership processes for members from onboarding through renewal.

  • Collaborate with internal company colleagues to ensure that we are leveraging all the organization on behalf of the member.

  • Analyze evaluation data from member meetings, and proactively collaborate with stakeholders to improve the member experience.

  • Relationship Management

  • Serve as primary person to build and develop trusted, long-term relationships with senior executives from large organizations.

  • Identify, track, report and execute actions related to member engagement.

  • Understand industry, company, and individual needs of members to identify new opportunities for member activities and engagement.

  • Execute meaningful engagement tactics/strategies with members and proactively manage members at risk of cancellation.

  • Meeting Planning/Event Management

  • Partner with Program Directors and Logistics Team to develop, manage and execute up to 10+ meetings per year.

  • Ensure that while on site at each meeting, the venue, food and beverage, transportation and audio-visual needs of each member are met through excellent customer service.

  • Monitor event performance objectives, recognizing areas for internal improvement, and developing/implementing strategies to enhance the member experience.

  • Manage a budget and provide monthly forecasts.

  • Operations

  • Prepare and submit expense reports.

  • Maintain accurate and timely records of member engagement in CRM database.

  • Collaborate with members of other departments to administer membership activities, operational and budgetary elements to improve the value of memberships

Qualifications

  • Bachelor’s degree required

  • 2-5 years’ business experience; event management and/or program management experience preferred.

  • Professional and Excellent communication skills.

  • Successful track record in account management and business relationship development, including proven ability to engage with business leaders at the senior executive and C-Suite levels.

  • Time management, organization, attention to detail and prioritization skills are a must.

  • Ability to juggle multiple tasks and competing deadlines.

  • Able and willing to travel 25% of the time.

Why Kelly ® ?

With Kelly, accounting and finance professionals like you will have access to some of the world’s most respected companies—providing you with challenging, high-visibility projects that can transform your career. We work with 90 of the Fortune 100 companies and found opportunities for more than 5,500 finance and accounting professionals last year. Let us help advance your career today.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

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