UnitedHealth Group Associate Patient Care Coordinator (Part Time) - New Hyde Park, NY in NEW HYDE PARK, New York

The Associate Patient Care Coordinator (Part Time) - New Hyde Park, NY will record patient demographic and insurance information in the billing and PAI systems for multiple units. Works on multiple platforms to obtain benefit verification and authorization from insurers to facilitate prompt and appropriate payment for hospital services. Collects payments and educates patients about the Financial Assistance program.

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing yourlife’s best work. S M

Primary Responsibilities:

  • Utilizes the PAI system to complete complex elective, urgent and / or preregistration worklists ofaccounts

  • Contacts insurers to verify patient’s insurance benefits, utilizes insurance websites and other means of electronic insurance verification (HDX) to obtain all information necessary for securing patient accounts. (Coordination of benefits, benefit coverage / limits, copay / deductible amounts, andauthorization.)

  • Obtains and accurately records patient demographic and insurance information in the hospital's registration system and in PAI to facilitate appropriate billing for multipleunits.

  • Secures authorizations for admissions and procedures whennecessary.

  • Communicates professionally and courteously with patients and family members while obtaining or clarifying demographic information and / or insurance benefits and/ or financialresponsibility.

  • Communicates the Hospitals collection policy and collects self pay and copay obligations. Utilizesto collectpayments.

  • Educates uninsured / underinsured patients about the financial assistanceprogram.

  • Insures high quality information is recorded in systems at alltimes

Required Qualifications:

  • High School Diploma / GED (or higher)

  • 1+ years of hospital front end registration and/or intake experience

  • Must have availability to work part time with rotating shift 3 days one week and 4 days the following week (including weekends) working 52.5 biweekly (26.25 / hr per week)


  • Proficient with Microsoft Outlook (emails and calendar)

  • Knowledge of medical terminology, and a broad understanding of medical insurance laws and guidelines, insurance policy, coverage types, hospital billing procedures and payment policies,required.

Soft Skills:

  • Ability to communicate well and effectively interact with patients andfamilies.

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do yourlife’s best work. SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealthGroup is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Optum, Northwell, Hospital, Intake, Registration, Part Time, front end registration, New Hyde Park, NY