Jacobs IT - Service Desk – Account Administration in Navi Mumbai, India

IT - Service Desk – Account Administration



Job Location - Airoli office

  • Creates and modifies Active Directory accounts, Security Groups and Distribution Lists.

  • Creates different types of Exchange mailboxes based on requirements.

  • Creates Mail Users and Mail Contacts.

  • Creates Shared Mailboxes.

  • Applies Full Mailbox access and Send As permissions to shared mailboxes.

  • Applies groups permissions to file shares.

  • Creates network folders.

  • Receives request forms and processes them according to documentation/policies.

  • Performs other duties as assigned or required.


Bachelor’s Degree / BCA (Bachelors in Computer Applications) / BSc IT is preferred or experience equal to. BE is preferred

  • Must possess extensive experience in Active Directory administration. At least 2 years related experience.

  • Strongly prefer experience in Microsoft Exchange administration. At least 2 years related experience.

  • Strong analytical, written, and verbal communication skills.

  • Strong communication skills; must clearly be able to communicate business.

  • Strong customer service skills.

  • Must be able to work independently and make sound business decisions.

  • Excellent initiative, work ethic and creativity.

  • Ability to be flexible to the rapidly changing needs of the department and company.

  • Experience developing, planning, and implementing short and long-range goals.

  • Strong time management skills.

  • Positive and team-oriented attitude, with strong leadership

Primary Location India-India Countrywide-Navi Mumbai

Travel No

Req ID: INF00005X