Staples Sales Associate in Napa, California
Responsible for providing exceptional customer service and creating a customer centric environment. This person will also be required to perform store operational tasks as needed.
Customer Service, Basic selling skills, Front-end operations, Merchandising and retail operating standards.
Role Qualifications :
Must exhibit exceptional customer service at all times
Utilize operational interactivity to comfortably connect with our customers, understand their needs and present solutions
Embraces Staples values; Own it, Say it like it is, Be Caring, Keep it Simple, and Work Together every shift
Delivers exceptional customer service
Responds resourcefully to customer requests and concerns
Processes accurate and efficient sale and return transactions
Understands and utilizes basic selling skills to properly engage and present solutions to our customers
Creates an inviting environment for customers by maintaining a neat and clean store
Perform front end responsibilities such as cashier, returns, and reserve online pick up in store with no impact to the customer experience
Adheres to all company policies procedures & safety standards
Able to multitask on assorted merchandising and sales responsibilities
Performs other related duties as assigned
Basic Skills required:
Able to engage and speak to customers
Able to work a flexible schedule
Preferred skills and experience:
Customer service experience in a retail environment
Reporting to this person: No direct reports
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.