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Cargill Sales Support Regional Accounts in Mouscron, Belgium

Sales Support Regional Accounts

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 155,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.

Description

Job location(s): Mouscron, Belgium

Description

As the Sales Support Regional Accounts you support the relationships for the Regional Accounts within CCC (cocoa & chocolate) Europe and you are responsible for supporting our customer promise. You are considered a professional in the sales support space with very good understanding and knowledge of the sales processes and you need some oversight. You are responsible for executing customer support activities for a defined group of moderate scale customers.

You are responsible for supporting and executing the sales vision and short term goals for the regional customers accounts that will drive moderate business/financial impact and will maximize opportunities for the customer within a dedicated group of customers and for multiple product lines.

Major Tasks

  • You are accountable for the perfect execution of the sales processes for Regional customer accounts with a total business impact of 35.000Tns on average.

  • You solve day-to-day problems to ensure we can deliver upon our customer promise by being the expert in the sales processes.

  • You maintain and develop the relations with customers at a different level in the customer’s organization.

  • You collaborate with internal and external stakeholders to ensure successful completion of the sales processes and to make it first time right.

  • You are the interface between the customer and the CCC organization and therefore you collaborate on a regular basis with customer service, contract management, PLM (product line manager) , CBS (Cargill business services) finance, trading desk and FSQR.

  • You assist in regional coordination and create KPI report that is related to the performance and overall customer.

  • You are responsible for setting up and maintaining the data quality of the systems and administration tools: Quotolate, SalesForce, Requests new Address Book etc.

  • You are accountable for following the best practices and adhering the sales processes.

  • You assist and support sales manager in organizing customer sales events.

  • You participate in customer sales events and customer visit when appropriate.

  • You are the champion or key user for a specific process/tool.

  • You support specific project work for a customer or an internal project regarding continuous improvement efforts.

Qualifications

  • Bachelor’s degree or equivalent

  • Very good written and spoken level of English, French and Spanish,

  • 2-3 years working experience

  • Preferably had already experience in similar job or related areas (customer service).

  • Excellent administrative and organizational skills

  • Excellent technical skills for different tools and systems

  • High interpersonal skills

  • Commercial insight

  • Action oriented and being proactive

  • Disciplined execution by being accurate and make it the first time right

  • Good at prioritizing and time management

  • Conflict management

  • Customer focus and service oriented

  • Drives tasks to successful completion and closure

  • Excellent verbal and written communication skills

  • Creates solutions to meet customer needs based on customer feedback.

Our Offer

In return for your expertise and commitment, we will provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.

Interested? Then make sure to send us your CV and cover letter in English today.

Follow us on LinkedIn: https://www.linkedin.com/company/cargill

Job Supply Chain Management

Primary Location Belgium-WHT-Mouscron

Schedule Full-time

Job Type Standard

Shift Day Job

Req ID: MOU00571

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