Abbott Technical Service Specialist, EP in Morgantown, West Virginia

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

We are seeking an experienced, high caliber Technical Services Specialist, EP (EP TSS). Among other duties and responsibilities described herein, the EP TSS provides engineering, sales, educational and technical support in response to field inquiries from physicians, healthcare professionals, patients, and field sales staff, involving both Atrial Fibrillation (AF) and Cardiac Rhythm Management (CRM) products.

Job Duties: List the significant/essential duties, tasks or responsibilities which employees in this position are required to perform.

• Provides technical assistance and support for procedures in which AF and CRM products are used, including during pre- and post-implantation.

• Develops and executes programming for highly complex medical devices.

• Remains technically competent relative to EP best practices and the products offered in the marketplace.

• Develops, leads and/or facilitates trainings and other programs on St. Jude Medical (SJM) products to healthcare professionals.

• Performs work that involves a high degree of independence.

• Identifies and implements the most efficient, cost-effective and best business practices to execute processes; continually evaluates their effectiveness and appropriateness.

• Identifies reports and advises of customer needs, product performance and potential sales opportunities to sales representatives / directors and/or management to influence sales growth and service of accounts.

• Participates in the creation and implementation of long- and short-term sales and business strategies.

• Support all SJM initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.

• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, SJM policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

• Performs other related duties and responsibilities, on occasion, as assigned, which may include taking call on evenings and weekends for time-sensitive patient and customer needs.

• Must be able to lift a minimum of 25 lbs., as needed.

Qualifications: Describe the minimum education and experience, including knowledge, skills and abilities, required to successfully perform the job. List any certificates, license, and/or registrations required.

• Associate’s degree or certificate in healthcare-related field required. Bachelor’s degree in Bio-Medical Engineering or related technical field strongly preferred.

• Requires SJM Brady, Tachy, CRT, Ensite, and EP certification within 12-24 months of hire date.

• Requires HRS certification.

• A minimum of two plus years’ increasingly responsible experience in the cardiac pacing and related industries preferred.

We are seeking an experienced, high caliber Technical Services Specialist, EP (EP TSS). Among other duties and responsibilities described herein, the EP TSS provides engineering, sales, educational and technical support in response to field inquiries from physicians, healthcare professionals, patients, and field sales staff, involving both Atrial Fibrillation (AF) and Cardiac Rhythm Management (CRM) products.

Job Duties: List the significant/essential duties, tasks or responsibilities which employees in this position are required to perform.

• Provides technical assistance and support for procedures in which AF and CRM products are used, including during pre- and post-implantation.

• Develops and executes programming for highly complex medical devices.

• Remains technically competent relative to EP best practices and the products offered in the marketplace.

• Develops, leads and/or facilitates trainings and other programs on St. Jude Medical (SJM) products to healthcare professionals.

• Performs work that involves a high degree of independence.

• Identifies and implements the most efficient, cost-effective and best business practices to execute processes; continually evaluates their effectiveness and appropriateness.

• Identifies reports and advises of customer needs, product performance and potential sales opportunities to sales representatives / directors and/or management to influence sales growth and service of accounts.

• Participates in the creation and implementation of long- and short-term sales and business strategies.

• Support all SJM initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.

• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, SJM policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

• Performs other related duties and responsibilities, on occasion, as assigned, which may include taking call on evenings and weekends for time-sensitive patient and customer needs.

• Must be able to lift a minimum of 25 lbs., as needed.

Qualifications: Describe the minimum education and experience, including knowledge, skills and abilities, required to successfully perform the job. List any certificates, license, and/or registrations required.

• Associate’s degree or certificate in healthcare-related field required. Bachelor’s degree in Bio-Medical Engineering or related technical field strongly preferred.

• Requires SJM Brady, Tachy, CRT, Ensite, and EP certification within 12-24 months of hire date.

• Requires HRS certification.

• A minimum of two plus years’ increasingly responsible experience in the cardiac pacing and related industries preferred.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com