QuarterLine Junior Systems Engineer in Montrose, New York
Junior Systems Engineer
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VA Health System, Montrose, NY - Montrose, NY
4 Year Degree
In support of our Veterans Affairs (VA) client, QuarterLine is currently seeking a Junior Systems Engineer. The Junior Systems Engineer will provide technical support in system architecture, system design, system integration, and technical management. You will have the opportunity to work as an employee of QuarterLine at the VA Healthcare System in Montrose, NY.
The VA Hudson Valley Healthcare System is a patient-centered, integrated health care organization for Veterans providing excellent health care, research, and education; an organization where people choose to work; an active community partner; and a back up for national emergencies.
To learn more, please visit: https://www.heartoftexas.va.gov/index.asp
Length of Contract: Full-time.
Benefits: This position comes with a competitive compensation and benefits package, including: paid vacation; ten (10) paid federal holidays; medical, dental and vision insurance; and a retirement plan.
BA or BS degree required.
Knowledge of and experience supporting Microsoft Windows and Mac computers.
Good written and oral communication skills.
Years' of Experience:
1-2 years of professional systems administration/systems engineering.
Advanced knowledge of computer hardware and software.
Familiarity with Nessus, SCCM, SCOM, and SQL reports and product logs.
Type of Work:
Assists in providing technical input to the systems engineering process.
May assist in developing and implementing installation plans.
May assist in preparation and presentation of systems assurance reviews. Identifies requirements and deficiencies in hardware and software products.
Will provide onsite desktop technical and security support services as onsite support services, on a daily basis during standard hours of operation
Provide workstation, laptop, and printer hardware and software support/troubleshooting, imaging, and patching.
Test and image desktops and laptops using Microsoft Operating System Deployment using the VA provided images.
Maintain and troubleshoot software and computer peripherals.
Set up and configure all workstation, laptop, and printer hardware according to VA standards and baselines.
Ensure all open tickets requiring follow-up work and/or calls are resolved within 48 hours. For tickets requiring follow up work greater than 48 hours as agreed to by COR/VA PM, the severity of the incident shall establish tracking of ticket completion which shall be recorded in the ticketing system.
Assist in updating security documents that adapt VA protocols to be in compliance with NIST guidelines (e.g., NIST SP 800-53, Revision 4 control families).
Use Nessus, SCCM, SCOM, and SQL reports and product logs to locate workstations and servers that have inventory, deployment, patching or other issues, and then use provided scripts, tools, and vendor products to troubleshoot and resolve the issue and verify resolution.
Build and deploy packages and maintain collections using SCCM.
Provide specific vulnerability remediation support for all devices, including laptops, workstations, printers, and network devices (including mobile devices), based on the Regional Director’s priorities, and remediate 98 percent of all new vulnerabilities.
Provide onsite or remote as agreed upon by COR/VA PM, patch and vulnerability support using SSCM and other tools. This includes MS patching, Nessus scan remediation, unauthorized software remediation, baseline image deficiencies, etc. The Contractor support shall include:
Analysis of Tenable Nessus scan results.
Vulnerability remediation as required by the Regional Director or designee that cannot be done in an automated fashion according to VA standards.
Coordination with stakeholders as needed to remediate the user system or server.
Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop, prioritizing systems infected with viruses
Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determine the probable cause of the issue, and take the appropriate intervention action(s) to restore the Windows and Macintosh desktop/laptop to operational status.
Support the MAC operating system and various Apple tools and applications.
Provide operating system updates for Windows and Macintosh desktops/laptops.
Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration.
Work Location/Hours & Physical Requirements:
Work in an office environment. Must work on site Monday through Friday, from 7:00 AM to 4:00 PM. Must be on the premises to perform the job.
The environment is fast-paced and multifaceted, with conditions and duties that can change quickly throughout a shift.
QuarterLine Consulting Services, LLC is an Equal Opportunity/Affirmative Action/Disability/Vets Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. As an Equal Employment Opportunity/Affirmative Action employer, QuarterLine is committed to providing equal employment opportunity to all job seekers. If you are unable to use our online tools to search and/or apply for jobs due to a disability, please email firstname.lastname@example.org to request accommodation.
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