DC Group Inc Regional Account Manager in Minneapolis, Minnesota
Tech industry leader now hiring Regional Account Managers A history of steady growth. A proven track record as an innovator. An industry that's growing every day. Join us! DC Group, headquartered in Minneapolis, MN provides mission-critical support to some of the most recognized companies in the United States. Operations include support for data centers throughout the United States and Canada. With seven years and counting on Inc. Magazine's fastest-growing companies list, our exponential growth shows no sign of slowing down. A continued emphasis on innovation, superior service and cutting-edge, proprietary software solutions has given us a reputation that speaks for itself. With growth comes opportunity. We're looking for enthusiastic, passionate people who are excited about working in this technology field with some of the world's biggest household names (20% of the Fortune 500 are on DC Group's client roster). If you have a track record of exceptional communication skills and the desire to learn, we'd love to hear from you. Familiarity with the industry is not required, and this position does not involve any sales. DC Group provides extensive coaching and job training to ensure your success, as well as healthy incentive bonuses on top of a strong starting salary. Responsibilities: Manage a designated territory that includes our clients and DC Group Field Service Engineer team Provide over-the-phone and e-mail support to our clients Prioritize and create quotes for service based on industry standards and field service recommendations Drive the logistics between multiple departments to successfully manage, coordinate and execute maintenance activities Analyze, process and write field service reports ****Familiarity with the industry is not required, and this position does not involve any sales. Candidates for this position should have: Bachelor's degree Strong communication skills Customer service experience Enthusiasm and an ability to learn and retain information Ability to multi-task in a fast-paced environment Exceptional organizational skills Strong work ethic Intermediate to advanced PC skills A positive attitude and an ability to represent DC Group with professionalism DC Group provides an excellent salary, full benefits package, 7 paid holidays, and paid time off (PTO). Benefits package includes: medical/dental/vision plans, Health Savings Account, company paid employee STD/LTD/Life/AD.and.D, supplemental plans (Critical Illness, Accident, Life/AD.and.D, Whole Life), and 401(k) plan with employer match. This company does not discriminate in employment or the provision of service on the basis of race, color, religion, creed, age, sex, national origin, ancestry, marital status, pregnancy, familial status, disability (including those related to pregnancy or childbirth), membership or non-membership in a labor organization, sexual orientation, status with regard to public assistance, genetic information, complaining in good faith to the Company or a public authority, or any other characteristic protected under local, state, or federal statute, ordinance, or regulation.