Minnesota Visiting Nurse Agency Patient Services Coordinator - Echocardiography in Minneapolis, Minnesota

SUMMARY



Hennepin Healthcare has an opening for a Patient Services Coordinator in our Echocardiography department. This part time (0.9 FTE) position will work 7:30am - 4:00pm Monday - Friday with 1 day off every pay period.

Under general supervision, greets, responds to and provides customer service to patients and their families, visitors, guests and the interdisciplinary health care team while supporting a patient and family centered healthcare environment. Facilitates the nursing unit activities generated by accurately and efficiently performing the non-clinical tasks to support patient care and service. Performs general receptionist and clerical duties for the unit as well as coordinates unit communications.



RESPONSIBILITIES * Functions as a central point of communication for the unit * Provides customer service for patients, visitors, guests, and the interdisciplinary health care team * Promotes organization and smooth functioning of unit and assists in maintaining unit efficiency * Performs general receptionist duties * Coordinates patient admissions, transfer and discharge process within EPIC and direct patient service * Coordinates obtaining and maintaining designated supplies, equipment, and inventory for the unit * Provides basic technical support and maintenance of computer functions * Serves as a resource for health care team members, to assist them in navigating the electronic health record * Monitors, facilitates, and acts on orders

QUALIFICATIONS Minimum Qualifications: * One year office clerical experience -OR- * Approved education -OR- * An approved equivalent combination of education and experience Preferred Qualifications: * Basic computer skills including experience with an electronic health record, Epic experience * One year of related experience in a similar healthcare (hospital/ inpatient) environment Knowledge/ Skills/ Responsibilities: * Proficient in Microsoft Office * Ability to work cohesively and respectfully with a diverse workforce and patient population in a patient and family centered work environment * Knowledge of medical terminology * Ability to successfully handle multiple tasks and duties. simultaneously in response to patient/ family and healthcare team needs * Ability to effectively communicate information verbally and in writing as well as the ability to read and follow verbal and written instructions * Ability to meet quality and productivity standards, including accuracy in patient registrations and scheduling as well as customer service expectations

Title: Patient Services Coordinator - Echocardiography

Location: MN-Minneapolis-Downtown Campus

Requisition ID: 182331