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VTI Security Integrators Account Manager - Minneapolis in Minneapolis, Minnesota

POSITION OVERVIEW: Candidate is responsible for: meeting company goals in the selling of products and services to new and existing clients; proposal preparation, presentation, and closing of approved contracts; developing and maintaining strong positive relationships with clients; assist other Company departments and personnel, on installation projects, to ensure Client expectations are met in a responsive professional manner. GENERAL ACCOUNTABILITIES: Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction. Maintain knowledge of current industry standards and emerging technologies as well as the latest products and services offered by the Company. Attend manufacturer and technology education online and in person as necessary and available. Interface proactively and in a positive manner with co-workers in all departments to maximize customer satisfaction, exceed profit margins, and cash flow goals. Effectively communicate and respond in a timely manner to all Client and Company needs or inquiries. Work in compliance with the Company s policies and procedures including safety manual with safety of self and other in mind at all times. Participate in Industry and networking functions which foster the company s values and goals. Provide activity reports as requested by management in a timely and acceptable format. Available to work outside of, or in addition to, normal businesses hours. Maintain and protect assigned Company assets. SPECIFIC ACCOUNTABILITIES: Be well versed in the communication of Company values, mission and strategy to achieve Trusted Business Partner status. Identify Client security requirements and effectively communicate the Company s applicable services and products to meet those requirements. Prepare proposals, RFP s, and/or assist with bid proposals that: identify and distinguish the features/benefits of the Company, meet Company GPM, and operational requirements. Develop and implement a proactive methodology for follow-up communication and proposal generation of all prospects. Maintain a proactive continuing relationship with Client s in order to determine: satisfaction, provide assistance with future needs, solicit referrals, and assist in resolving collections of past due accounts. Assist in the selling of Service Contracts to existing Clients and 2nd year Service Contracts for system upgrades/replacements. Solicit equipment upgrades, replacement projects, and/or Company promotions for existing clients. Present final contract to Client for signature and ensure requirements such as deposit retainer, appropriate taxes, invoicing information, and project information are complete. Complete Sales Order, scope, plans, and other project documentation timely, in accordance with Company procedures, and within applicable contract requirements. Work with Project Managers to implement timely and profitable installations that meet Client and Company expectations. Provide oversight as projects proceed by maintaining close communications with Project Managers regarding: project status, unresolved issues, change orders, and close out requirements. REQUIRED QUALIFICATIONS: High school diploma or equivalent required. Minimum 1 year sales experience in technology, security or similar industry. Acceptable driving record and ability to pass background screen and drug test. PREFERRED QUALIFICATIONS: Minimum 1 year security industry experience Continuing education is highly valued Technical, Associate s, Bachelor s degree or security industry certifications PROFESSIONAL COMPETENCIES: Results oriented networking and prospecting. Excellent customer relation skills. Excellent written and verbal skills in one on one and large group situations. Excellent inter-personal skills including

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