Kelly Services Training Manager in Milpitas, California

Training Manager

Location: Milpitas, CA

Duration: Contract to hire

Summary of Position

Full time Training Manager based in Milpitas, CA to help a growing MSR+ (Mail, Shipping, Receiving, Plus) organization ensure all Enterprise trainings are consistent and that all employees complete required trainings on schedule.


  • Identify and maintain a list and SharePoint catalogue of all corporate and client-side trainings, who is required to take them, and when/what frequency.

  • Review existing training materials and ensure all documents are up-to-date. Manage the review schedule all training materials. Ensure the document repository is current always. Add, remove, and replace trainings as timing dictates. Maintain versioning control spreadsheet on SharePoint.

  • Schedule and coordinate documentation overhauls as necessary with subject matter experts.

  • Apply corporate branding and formatting to new and existing documentation, ensuring artwork is up-to-date.

  • Stay abreast of the training status of all employees and drive missing/incomplete trainings to completion. Initiate reminder communications, follow-up and track the status of each.

  • Work with service delivery managers/subject matter experts to validate accuracy and value of the training content.

  • Participate in project planning and management meetings ready to report on training roll-out progress.

  • Create training materials as needed. Work with E-Curriculum Manager to coordinate conversion of selected documents to e-learning platform.

  • Conduct group and one-on-one trainings as needed.

  • Mentor trainers on training techniques.

  • Other ad-hoc tasks as directed.

Required Qualifications

  • Advanced/Expert MS Office applications Excel, Word, PowerPoint, SharePoint.

  • Experience directing training programs in a distributed environment.

  • Bachelor’s Degree in Communications, Human Resources, Education, or related field.

Why Kelly ® ?

With Kelly, you’ll have direct connections to leading IT organizations in the best companies around

the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-

visibility projects. In a field where change is the only constant, our connections and opportunities

will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™

companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:

people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your career


AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.