CompuCom Field Service Technician in Milpitas, California

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Field Service Technician

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Ref No.:

18-04223

Location:
Milpitas, California

e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

* * * Contract to Hire Opportunity * * *

We are currently looking for a Field Service Tech to perform break-fix work during a Tuesday to Saturday work shift : weekday hours 0900 to 1800, and Saturday hours 1000 to 1900.

  • This is a driving position which requires a DMV background check to be completed

  • Use of reliable, personal vehicle required – miles reimbursed according to CompuCom policy

    Overview:

  • Technician will travel to each client’s location to provide service

  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)

  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers

  • Works under general supervision

    Required Qualifications:

  • 3+ years of experience supporting desktops, laptops, and printers

  • 3+ years of customer service experience required

  • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends

  • Interpersonal skills needed to interact with a wide range of users and environments

    Basic Needs / Haves:

  • Reliable transportation and a valid driver’s license required (driving position – reimbursed accordingly)

  • Ability to work from a bent, crouched, or kneeled position

  • Ability to work on a ladder or lift and ability to lift up to 50 lbs.

  • Smartphone with tethering / hot spot capabilities (reimbursed within corporate guidelines)

  • Laptop and basic hand tools required

    Preferred:

  • CompTIA A+ Certification

  • OEM Printer Warranty Certifications

  • OEM Laptop / Desktop Warranty Certifications

  • Server experience a plus

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .