Pyramid Healthcare Administrative Assistant in Mills River, North Carolina

Responsible for performing receptionist duties. Manages and organizes the front office of the facility. Responsible for the appearance and cleanliness of the front office area and client reception area. Greets and directs visitors to appropriate personnel. Performs basic clerical duties, including but not limited to answering phones, mailing, administrative filing, copying, laminating, faxing, scanning, and typing. Open and sort mail. Coordinate travel arrangements. Purchasing staff and client supplies. Assisting with intake process, medical assistance sheets, and billing sheets. Corresponds with referral sources. Responsible for check requests to corporate. Schedule various appointments for the Executive Director. Responsible for completion of census. Attends staff meetings and takes minutes. Risk Management member. Maintains office equipment including corresponding with vendors when maintenance is required. Handles petty cash system and manages petty cash log. Does all reports and maintains log books for such reports. Distributes mail to employees. Acts as a HR liaison, posts general HR information, collects and distributes HR information as directed by the corporate HR staff. Type letters as requested by supervisory staff. Lock conference room, front office and reception area prior to leaving for the day. Other duties as assigned.

Principal Results Expected: (What performance goals do you expect for this position)

Helps to maintain strong clinical program. Completes required trainings and mandatory training hours. All calls / messages, interactions with others are handled in a positive, courteous and friendly manner that represents the company in a positive way.

Profile: (Knowledge/Professional/Technical Competencies)

A working knowledge of HIPAA, licensing, and CARF regulations.

Preferred Job-related Behavioral Characteristics:

Excellent oral and written communication and interpersonal skills. Ability to problem solve by gathering and analyzing information, working well in an individual/ group problem solving situation, and showing initiative in problem solving. Maintains professionalism and does not show favoritism. Maintains consistency with clients, staff, visitors, and the public. Ability to handle a crisis situation and react appropriately. Flexible and adaptable. Ability to make decisions in an objective and ethical manner. Calm and decisive in crisis situations. Ability to sustain a team environment.



1 year administrative support, secretarial experience. Prefer someone with substance abuse and mental health experience.

High School Diploma or equivalent. Strong computer and phone skills. Ability to multi-task.


Medical, Dental, Life Insurance, Vision, 401k and more.