Habasit America Applications Engineer - Timing Belts (Atlanta, GA or Middletown, CT) in Middletown, Connecticut
OVERVIEW OF POSITION:
Provide Engineering & Technical Services to target customers.
RESPONSIBILITIES OF THIS POSITION ? APPLICATION ENGINEERING
Provide incomparable engineering and technical guidance to internal and external stakeholders to optimize the performance of systems using Habasit belting products.
Act as principle Timing Belt technical expert for Habasit America
Communicate regularly with customers and outside sales force
Act as a conduit with Fabrication, Quality, Customer Care personnel concerning customer technical matters
Interact with key Group personnel in Global Product Management and R&D
Provide internal application project management
Support company sales representatives and customers by providing technical support for presale and post-sale activities.
Participate in customer visits to develop and maintain strong customer relationships
Take ownership to understand customers? needs
Effectively offer product alternatives for customers based on clear application requirements to best meet customers? requirements
Perform application related engineering calculations
Oversee laboratory and field testing activities of products
Evaluate product failures, deriving probable cause of failure, and offering solutions to prevent recurrence and/or extend service life.
Support commercial goals and strategies
Supports the preparation of Timing Belt proposals as necessary to effectively advance the business transaction.
Identify and communicate Timing Belt product/service improvements based on customer feedback/experience
Maintain records of relevant contact management data.
Help to create a ?catalog? of top problems we solve, with technical details of the solution, so these can be used to create Case Studies for the sales team.
Seek opportunities to expand the basket of Habasit products sold to a customer through additional options and/or proposing complementary products.
Maintain high-level technical knowledge of products/services, competitive product lines and industry through self-education, company resources and trade resources
Expert in fabrication capabilities and contributor to fabrication development
Support maintenance of competitive information library and internal dissemination of new information
Support creation of various assets to aid in technical training of others, both customers and Habasit employees
Deliver technical and sales oriented presentations to customer?s staff and Habasit employees
Any other duties as assigned
COMPETENCIES/SPECIFIC EXPERIENCE OR TRAINING PREFERRED:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements/preferences listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required ? Minimum, Associates degree in Mechanical Engineering
Required ? Minimum 2 to 5 years lightweight belting experience ? Synchronous and Seamless belts.
Required ? Available to work in/outside office in support of customers
Required ? Experience in mechanical design & analysis; project management
Required ? Experience in time/task management and proactive multitasker.
Required ? Excellent interpersonal and communication skills: technical writing, presentation and face to face customer interaction.
Required ? Microsoft Office: including Word, Excel, PowerPoint; and CAD.
Required ? Customer and results oriented.